Clarity PPM

Expand all | Collapse all

SOAP call resulting in handshake_failure error

  • 1.  SOAP call resulting in handshake_failure error

    Posted 06-07-2016 10:15 AM


    Hello,

     

    I'm trying to call a SOAP endpoint (SSL enabled) via GEL script custom action but I'm receiving the following error from the <soap:invoke> output in GEL:

     

    org.apache.commons.jelly.JellyTagException: null:13:95 <soap:invoke> Failed to send a SOAP message generated to '[SERVER_ENDPOINT]'. Received fatal alert: handshake_failure

     

     

    I'm having trouble trying to pinpoint the exact cause of the error, so I'm hoping someone could provide me with any ideas on tests I could run to determine the cause of the problem.



  • 2.  Re: SOAP call resulting in handshake_failure error

    Posted 06-07-2016 11:23 AM

    My guess would be:

     

    An incompatible cipher suites or SSL versions between the JVM running GEL and the Endpoint.   Another  possibility is that GEL doesn’t have a trust path to the server’s certificate.

     

     

    V/r,

     

    Gene



  • 3.  Re: SOAP call resulting in handshake_failure error

    Posted 06-10-2016 01:08 PM

    Hello Gene,

     

    Where can I check which cipher suites and SSL versions are compatible with CA PPM?

     

    I had a problem with the trust path prior to this one and managed to install the correct certificate into the application, so I think that's not the problem anymore

     

     

    Regards,

    Bruno



  • 4.  Re: SOAP call resulting in handshake_failure error

    Posted 06-13-2016 05:44 PM

    So if they have been defined, you should be able to see them in the server.xml file for the tomcat instance that is running the application.

     

    V/r,

    Gene



  • 5.  Re: SOAP call resulting in handshake_failure error

    Posted 06-14-2016 05:16 PM

    I'll have access to the server tomorrow, and will try checking the server.xml to see if I can find any info.



  • 6.  Re: SOAP call resulting in handshake_failure error

    Posted 06-10-2016 01:02 PM

    Hi Bruno - Did Gene's response help answer your question? If so please mark as Correct Answer. Thanks!



  • 7.  Re: SOAP call resulting in handshake_failure error

    Posted 06-10-2016 01:09 PM

    Hi Chris,

     

    I had no time to check the answers until now, but I just replied to Gene's answer.