DX Application Performance Management

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Agents are getting disconnected with the Collectors

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  • 1.  Agents are getting disconnected with the Collectors

    Posted 04-21-2017 04:52 AM

    Hi All,

     

    We are using APM 10.0, the agents are getting disconnected from the APM servers, frequently. We have checked for Transaction traces, Active Clamps. There are no such errors. Does any one had similar issue? Pls help.

     

    Regards,

    Chandrasekhar.



  • 2.  Re: Agents are getting disconnected with the Collectors
    Best Answer

    Posted 04-21-2017 05:00 AM

    Support case : 00730062 opened  for similar reason , already asked the logs ..



  • 3.  Re: Agents are getting disconnected with the Collectors

    Posted 04-21-2017 05:06 AM

    Thanks Olympia! 

     

    Chandrasekhar hope the WAS agent issue reoccurred. As the case has been opened Olympia will help you.

     

    Hence I am marking this as answered. Also please provide the resolution from the case to help other customers in the same situation.



  • 4.  Re: Agents are getting disconnected with the Collectors

    Posted 04-21-2017 05:01 AM

    Hi Chandrasekhar,

     

    My assumption is that this is the same system that you just raised a support case for via chat is that correct ?

     

    Mike