Rally Software

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We are aware of and actively investigating an incident....

  • 1.  We are aware of and actively investigating an incident....

    Posted 08-14-2015 04:29 PM
    We are aware of and actively investigating an incident.


  • 2.  Re:

    Posted 08-14-2015 04:31 PM
    Systems operating normally.  We will provide additional details to this group as soon as our root cause analysis has been completed.


  • 3.  Re:

    Posted 09-21-2015 09:35 AM
    Hey @John Streeter I wanted to check on the status of the root cause for this one. Thanks


  • 4.  Re:

    Posted 09-21-2015 11:15 AM
    Ah let me check!


  • 5.  Re:

    Posted 09-21-2015 11:30 AM
    @Zachary King it sounds like this wasn't a full outage as we couldn't find any sustained throughput impact, and no degradation in response time.  But here's what information I found: "the cause was switch bandwidth saturation associated with restoring our database qd-db-02" Did this impact your users?  If so I can see what else I can drudge up! :)


  • 6.  Re:

    Posted 09-21-2015 11:41 AM
    We did not receive anything we just keep these internally posted and we update with the Root cause when they are given. I believe what you gave should be sufficient


  • 7.  Re:

    Posted 09-21-2015 11:58 AM
    Ah sounds good.  Thanks @Zachary King