Recently i am seeing below mentioned error in smps logs:
[ERROR] Failed to load tunnel service library 'daserver'. System error: Unknown Error
Does anyone have any idea regarding this error>
Policy Server Product Limitations - CA Single Sign-On - 12.6.01 - CA Technologies Documentation
You might see the following error in the smps.log file when you upgrade the Policy Server to release 12.6.01 while CA Access Gateway is release 12.52 SP1 or a prior version:
Failed to load tunnel service library 'daserver'. System error: The specified module could not be found.
To suppress this error, do one of the following steps in the server.conf file that is located in the \secure-proxy\proxy-engine\conf folder:
<Context name="AALoginService"> docBase="aaloginservice" path="aaloginservice" enable="no" </Context><Context name="Advanced Auth Application"> docBase="authapp" path="authapp" enable="no"</Context><Context name="UI Application"> docBase="uiapp" path="uiapp" enable="no"</Context>
We already have these configurations in our server.conf file and still we are getting this error.
Do we need to delete these configs?
Have you restarted SPS/ Access Gateway after the updates to server.conf?
Also, are there more than one SPS references this Policy Server?