Clarity PPM

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The database logon information for this report is either incomplete or incorrect.

  • 1.  The database logon information for this report is either incomplete or incorrect.

    Posted 10-11-2017 05:10 AM

    Unable to run crystal reports on Clarity 13.3. There is an error "Instance Details

    "

    We are using Sql server .

     

    I have tried the following workarounds but in vein.

    1. Restart clarity services

    2. Restart Crystal server on BO CMC

    3. I have updated the DB credentials 



  • 2.  Re: The database logon information for this report is either incomplete or incorrect.

    Posted 10-11-2017 05:22 AM

    Can you try following the suggestions provided in the below community post and see if that helps

    Clarity business objects issue 

     

    Regards,

    Srikanth G



  • 3.  Re: The database logon information for this report is either incomplete or incorrect.

    Posted 10-11-2017 07:10 AM

    Hi Srikanth

    Thanks for the reply . I already checked NSA credentials . The same is mentioned in Database connection in CMC.



  • 4.  Re: The database logon information for this report is either incomplete or incorrect.

    Posted 10-11-2017 08:46 AM

    Hi Pooja,

     

    Can you open the report in crystal report and run the same report and then export the report to server.

     

    Regards

    Suman Pramanik