Unable to run crystal reports on Clarity 13.3. There is an error "Instance Details
We are using Sql server .
I have tried the following workarounds but in vein.
1. Restart clarity services
2. Restart Crystal server on BO CMC
3. I have updated the DB credentials
Can you try following the suggestions provided in the below community post and see if that helps
Clarity business objects issue
Thanks for the reply . I already checked NSA credentials . The same is mentioned in Database connection in CMC.
Can you open the report in crystal report and run the same report and then export the report to server.