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ca pim prerequisite installer

  • 1.  ca pim prerequisite installer

    Posted 04-05-2017 12:30 PM

    La instalacion de prerrequisitos de PIM 12.9.02 se queda en 4% y no avanza.

     

    Translation: 

    The installation of prerequisites of PIM 12.9.02 remains at 4% and does not progress.


  • 2.  Re: ca pim prerequisite installer

    Posted 04-07-2017 05:05 PM

    I have seen this pre installer fail when my "iso" was corrupted when downloaded. Can you download it again. Also, does it create a log?

     

    Google translated;

    He visto este pre instalador fallar cuando mi "iso" fue dañado cuando se descargó. ¿Se puede descargar de nuevo. Además, ¿crea un registro?



  • 3.  Re: ca pim prerequisite installer

    Posted 04-11-2017 11:52 AM

    Thanks Jeffrey.

     

     

     

    Problem was caused by not supported OS. We updated OS and it worked fine.

     

     

     

    Cordialmente,

     

     

     

    MAURICIO CAMACHO ÁLVAREZ

     

    Consultor TI

     

    M.S.L.

     

    Top Partner Andean North CA

     

    TEL: (571) 7429730

     

    CEL: (57) 3144427060

     

    Cra. 7D N° 108 A 59

     

    Bogotá D.C. (Colombia)

     

    Descripción: cid:image001.png@01D24418.8F8F4200

     

    Descripción: Descripción: C:\Users\mcamacho\Documents\MSL\Certificados cursos\04IMR16TEF_cert_expert_identity-manager_2016_techsales.jpgDescripción: Descripción: C:\Users\mcamacho\Documents\MSL\Certificados cursos\cert_expert_pam_2016_techsales_04PAM16TEF.jpgDescripción: Sin título

     

     

     

    De: parje09 

    Enviado el: Friday, April 07, 2017 4:05 PM

    Para: Tobias Mauricio Camacho Alvarez

    Asunto: Re:  - Re: ca pim prerequisite installer

     

     

     

     

     

     

    <https://communities.ca.com/?et=watches.email.thread> CA Communities

     

     

     

     

     

     

    Re: ca pim prerequisite installer

     

     

    reply from Jeffrey Parker <https://communities.ca.com/people/parje09?et=watches.email.thread>  in CA Privileged Access Management - View the full discussion <https://communities.ca.com/message/241971287?commentID=241971287&et=watches.email.thread#comment-241971287>



  • 4.  Re: ca pim prerequisite installer

    Posted 04-10-2017 03:35 AM

    Hi Tobias

    I am not sure if you have been able to progress this one. Besides Jeffrey's recommendation, if this has not worked I may advise you several things

     

    1. Set the installer in debug: http://helpnet.flexerasoftware.com/installanywhere2015/Content/helplibrary/ia_ts_post_dev_win32_installer.htm

    and retrieve the log to see where it is stuck

    2. The prerequisite are several components: see what gets installed

    3. Disable any antivirus or protection software that may be interfering and make sure you are running installer as an administrator

     

    If this does not get resolved, please open a case so that support can help you



  • 5.  Re: ca pim prerequisite installer

    Posted 04-11-2017 12:01 PM

    Hi Miguel.

     

     

     

    Very useful the debug mode. The problem was not supported OS. It was solved by updating the OS.

     

     

     

    Thanks.

     

     

     

    Cordialmente,

     

     

     

    MAURICIO CAMACHO ÁLVAREZ

     

    Consultor TI

     

    M.S.L.

     

    Top Partner Andean North CA

     

    TEL: (571) 7429730

     

    CEL: (57) 3144427060

     

    Cra. 7D N° 108 A 59

     

    Bogotá D.C. (Colombia)

     

    Descripción: cid:image001.png@01D24418.8F8F4200

     

    Descripción: Descripción: C:\Users\mcamacho\Documents\MSL\Certificados cursos\04IMR16TEF_cert_expert_identity-manager_2016_techsales.jpgDescripción: Descripción: C:\Users\mcamacho\Documents\MSL\Certificados cursos\cert_expert_pam_2016_techsales_04PAM16TEF.jpgDescripción: Sin título

     

     

     

    De: Miquel-Gilibert-i-Sunye 

    Enviado el: Monday, April 10, 2017 2:35 AM

    Para: Tobias Mauricio Camacho Alvarez

    Asunto: Re:  - Re: ca pim prerequisite installer

     

     

     

     

     

     

    <https://communities.ca.com/?et=watches.email.thread> CA Communities

     

     

     

     

     

     

    Re: ca pim prerequisite installer

     

     

    reply from Miquel Gilibert i Sunye <https://communities.ca.com/people/Miquel-Gilibert-i-Sunye?et=watches.email.thread>  in CA Privileged Access Management - View the full discussion <https://communities.ca.com/message/241971386?commentID=241971386&et=watches.email.thread#comment-241971386>