IT Process Automation

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Why is my Process Instance name "undefined" in Operations tab?

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  • 1.  Why is my Process Instance name "undefined" in Operations tab?

    Posted 03-02-2017 11:57 AM

    I have a process created called "Poll Spectrum Current Alarms" (see attached image).

     

    It runs correctly, but the Operations tab shows the running process as "undefined" (see attached image).

     

    This wouldn't concern me so much, except that every other process I've created has it's name in the Operations tab when it's running/waiting/etc.  And that name helps our team to identify (quickly) which process is currently running.

     

    What causes a process to have an Instance name of "undefined" in PAM?  And how can I fix this?

     

    -Fred



  • 2.  Re: Why is my Process Instance name "undefined" in Operations tab?
    Best Answer

    Posted 03-02-2017 01:21 PM

    Did you create everything from scratch in your process?

     

    My guess is :

    Maybe you pasted an operator with a piece of code looking like : Process.UserInstName = Process.randomVariable. (Where Process.randomVariable is undefined ).



  • 3.  Re: Why is my Process Instance name "undefined" in Operations tab?

    Posted 03-02-2017 03:51 PM

    Thank you, sir.  That was exactly the root cause of the issue.

     

    One of my pre-execution code snippets was setting "Process.UserInstName" when it should not have been.

     

    -Fred