Clarity Service Management

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As I reset the password Service Catalog?

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  • 1.  As I reset the password Service Catalog?

    Posted 10-22-2015 12:58 PM

    Hi,

     

    As I can reset the password of Service Catalog.



  • 2.  Re: As I reset the password Service Catalog?

    Posted 10-27-2015 05:48 PM

    Hi Diego,

     

    What password are you looking to reset, the database user (i.e. usmuser) password?

     

    Thanks,
    Jason



  • 3.  Re: As I reset the password Service Catalog?

    Posted 10-29-2015 11:04 AM

    Hi Diego,

     

    What password are you looking to reset, the 'spadmin' user password?

     

    Thanks, Louis.



  • 4.  Re: As I reset the password Service Catalog?

    Posted 10-29-2015 11:40 AM

    yes, the user 'spadmin'



  • 5.  Re: As I reset the password Service Catalog?
    Best Answer

    Posted 10-29-2015 12:31 PM

    If EEM is configured to 'Store in internal user store' (Configure > User Store > User Store, when logged into EEM as eiamadmin) you can:

     

    1) Logout of EEM and log back in as eiamadmin selecting 'CA Service Catalog' from the 'Application' dropdown

    2) Select 'Manage Identifies' tab

    3) Search and select 'spadmin'

    4) Under the 'Authentication' section select the 'Reset Password' check box and provide a password

    5) Select 'Save'