Thanks for the help. I am being supported by CA Support (Lynn and Aryne) very much on this and provided with the above.
I put this question here to probably find anyone else who may have come across monitoring of SWIFT's applications.
The above packs have not been able to give me any insight into the application - as yet. This being a proprietary application, we have no visibility into the code which leads us to find alternative ways to dig into this.
Component Tracing - The above field-packs are not tracing the components that the SWIFT app is using and hence no success - yet.
MQ Tracing - The app is using MQv8 client libraries - and APM backend tracers are not able to capture any of the Destination messages - yet.
Still progressing - but would love to get some tips to best tackle this.
Cheers!