I'd like to sugged Chromium OS supportability for CA because im facing some issues with the interface when i try to access CA service desk manager in this operational system.
Can you tell us what browser you are using on the ChromeOS device? Also, can you elaborate on the exact issues you are experiencing with it? We may be able to offer some better insight into what could be causing it.
Thank you for your prompt assistance.
Im trying to access CA Desk manager using google chrome. thats weird because its perfectly working on windows .
please find the error below:
Bem-vindo à interface do CA Service Desk Manager para PDAs.
Esta interface é usada pelos analistas com dispositivos de mão. Também é usada quando o navegador não oferece suporte à interface web do analista completa para o CA Service Desk Manager. Essas situações incluem:
Entre em contato com o administrador para obter mais informações
Voltar para principal
About your question regarding the 'S.O CHROMIUM ' he is not approved by the CA, for your knowledge ' Supportability Matrix ' 14.1 version of SDM.
This occurs because service desk cannot determine what type of browser it is, so it shows the mobile interface. Can you try installing Chrome browser on the device from the Google Play store? That may give you the proper interface.
The google chrome is already installed on chrome os.
please find google chrome version.
Version 49.0.2623.112 (64-bit)
Plataform 7834.70.0 (Official Build) stable-channel winky
its opening like im using a mobile device ! but im using chromium operational system in a notebook.
Isabella, thank you for sharing this info with us. With more
Chromium OS per-installed on the devices it makes sense for
SDM/CASM to consider support it. Can you submit an idea
based on this and I will vote for it. Regards _Chi
sure . could you please inform me how can i do it ? im new at ca communities . thank you !
Isabella, I use Actions->Create idea and fill in and then click
on Submit button. The Actions drop down is located on the upper right of the community page/before About. Thanks _Chi
Please find Chi
CA Plataform as our choice