Layer7 Access Management

Tech Tip : CA Single Sign-On : SPS Server reports error "java.net.SocketException: Broken pipe"

  • 1.  Tech Tip : CA Single Sign-On : SPS Server reports error "java.net.SocketException: Broken pipe"

    Posted 12-23-2016 05:12 AM

    Question:

     

    I'm running a SPS Server. This one reports randomly error "java.net.SocketException: Broken pipe",
    What might cause that error ?


    Environment:
    SPS 12.52SP1


    Answer:

     

    The error

     

       Exception caught. Message is: Exception writing to response output stream
       : org.apache.catalina.connector.ClientAbortException java.net.SocketException: Broken pipe

     

    is cause because one of these situation :

     

      * The backend server is Responding to the request too long, the SPS gave up
      * The backend server responded with something the SPS did not understand
      * The end-user actually cancelled the request closing the browser.
      * A network error occurred between the SPS and backend server

     

    You need to investigate the behavior of the backend server and also investigate
    the network (including loadbalancer and firewall) when the issue happens.

     

    You might also tune the SPS for the following server.conf parameters :

     

      http_connection_pool_min_size
      http_connection_pool_max_size
      http_connection_pool_incremental_factor

     

    in case the SPS would lack of connection.

     

    KB : TEC1468434