Layer7 Access Management

Tech Tip : CA Single Sign-On : Web Agent :: Windows : Event ID Description

  • 1.  Tech Tip : CA Single Sign-On : Web Agent :: Windows : Event ID Description

    Posted 11-18-2016 10:39 AM

    Question :

     

    I would like to know the exact meaning of these events which are written very often in the Windows Application Logs :

     

    Information 2013-11-20 15:30:08 SiteMinder Agent
    Event ID : 12

     

    Information 2013-11-20 15:30:06 SiteMinder Agent
    Event ID : 24

     

    Information 2013-11-20 15:30:06 SiteMinder Agent
    Event ID : 9

     

    Information 2013-11-20 15:30:06 SiteMinder Agent
    Event ID : 36

     

    Environment :

     

    Web Agent 12SP3CR12 on Windows 2008R2;

     

     

    Answer :

     

    Those lines report that the Web Agent as started successfully. Their signification :

     

    36

     

    Registry Entry requestpriority value: '0 (FIRST)'.

     

    This means that the Web Agent module is on the first position on the list. It should be the first indeed.
    (https://supportcontent.ca.com/cadocs/0/CA%20SiteMinder%2012%2051-ENU/Bookshelf_Files/HTML/idocs/index.htm?toc.htm?257268.html)

     

    12

     

    Web Agent is running

     

    This is to tell that the Web Agent (LLAWP process) is running

     

    24

     

    Configuration file path:

     

    'C:\Program Files\CA\webagent\win64\bin\IIS\WebAgent.conf'.

     

    It gives the configuration file the Web Agent is using.

     

    9

     

    SiteMinder agent is enabled.

     

    It tells if the Web Agent is enabled or not.

     

    The Web Agent reports those information in order to give it states by design, and they cannot be disabled as this is the only way to see by logs the Web Agent is running correctly.

     

    KB : TEC606992