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Average turn around time is for bugfixes to the product

  • 1.  Average turn around time is for bugfixes to the product

    Posted 06-22-2016 09:38 AM

    Can someone tell what the average turn around time is for bugfixes to the product (Probes, Robot, Hub, ....) ?

     

    Thanks in advance

     

    Kr

     

    Koen



  • 2.  Re: Average turn around time is for bugfixes to the product

    Posted 06-22-2016 09:52 AM

    Depends on your "bug". Sometimes you can get fixes in a matter of days. On the other hand I have cases that are two years old and still awaiting resolution.

     

    -Garin