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Unable to install UIM on passive node

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  • 1.  Unable to install UIM on passive node

    Posted 06-06-2016 01:15 PM

    Hi, I am installing UIM under windows cluster as per the installation steps provided in: https://docops.ca.com/ca-unified-infrastructure-management/8-4/en/installing-ca-uim/install-uim-server/installing-in-an-active-passive-microsoft-cluster The installation worked fine on the first server, However when I am installing the software on passive node it throws an error at 35% as below: 2016-06-06 17:48:10,937 DEBUG pds.PDSController:sendPDSWithAddr:132 [Thread-37]  - Sending 'get_status' with sid: nz..., timeout: 120000 2016-06-06 17:48:12,062 ERROR impl.UIMServerConfigureController:run:456 [Thread-37]  - NimException caught (80) Session error, Unable to open a client session for 172.xx.xx.xx:48009: Connection refused: connect at com.nimsoft.nimbus.NimNamedClientSession.(NimNamedClientSession.java:37) at com.nimsoft.nimbus.NimObjectSender.connectNamed(NimObjectSender.java:78) at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:252) at com.nimsoft.install.nimcommon.pds.PDSController.sendRequest(PDSController.java:215) at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:135) at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:112) at com.nimsoft.install.nimcommon.pds.PDSController.sendWithAddr(PDSController.java:107) at com.nimsoft.install.nimcommon.probe.AdeController.getPackageDistributionStatus(AdeController.java:280) at com.nimsoft.install.nimcommon.probe.AdeController.distributePackageSynchronous(AdeController.java:115) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageAde(UIMServerConfigureController.java:2801) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageCommon(UIMServerConfigureController.java:2747) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.configureDataEngine(UIMServerConfigureController.java:921) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532) at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupPackages(UIMServerConfigureController.java:514) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:470) at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:454) at java.lang.Thread.run(Unknown Source) Caused by: java.net.ConnectException: Connection refused: connect Kindly let me know how to proceed further



  • 2.  Re: Unable to install UIM on passive node

    Posted 06-06-2016 03:49 PM

    Are you using Windows Authentication on the database?

     

    Can you check in Windows Services on the passive node and see if the Nimsoft Robot Watcher Service got installed?

     

    It's possible the service didn't get installed correctly, and we see this most often with Windows Authentication.

     

    you can also check the folder C:\tmp\ia\ for installation logs.



  • 3.  Re: Unable to install UIM on passive node
    Best Answer

    Posted 06-07-2016 09:54 AM

    You can if needed manually create the service

    sc create Nimbus_Watch_Service2 binpath= "C:\Program File

    s (x86)\Nimsoft\bin\nimbus.exe" start= auto DisplayName= "Nimsoft Robot Watcher"

     

    Change path of course as needed

    then go into the service and change the logon credentials to be that of the username and password for the connection to the database.