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.net Agent is not showing w3wp data

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  • 1.  .net Agent is not showing w3wp data

    Posted 11-03-2015 05:53 PM

    Hello community.

    I installed the .NET agent on Windows 2008 R2 box where a .net application runs under iis 7

    I can see only metrics for the PerfMonCollector Agent but I don't see any w3wp related metrics

    Agent is 10.1 release.

    Do you have any idea about what I missed?

    Thank you

     

    Best regards

     

    Luca



  • 2.  Re: .net Agent is not showing w3wp data
    Best Answer

    Posted 11-03-2015 06:10 PM

    Hi Luca,

    If you have already tried a IIS restart you might need to restart the actual server for the install to be properly taken by IIS - we have seen that problem in the past.

    There are some older Community threads & KB articles on troubleshooting .NET Agent problems e.g.

    CA Tuesday Tip: .NET Agent installation problems, OOM, High CPU - Checklist

    These KB search results: http://www.ca.com/us/support/ca-support-online/support-by-product/ca-application-performance-management.aspx?d=t&languag…

    Hope it helps

    Regards,

    Lynn



  • 3.  Re: .net Agent is not showing w3wp data

    Posted 11-04-2015 03:52 AM

    Hello Lynn,

    good advice. I solved the problem with a server reboot

    Thanks again

    Luca