Clarity PPM

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Unable to Add Tasks on Timesheet?

  • 1.  Unable to Add Tasks on Timesheet?

    Posted 10-23-2015 02:24 PM

    Hi All,

     

    We are unable to add tasks on timesheet? When we click on "Add Task" or "Add Other Time" we are getting error like "System error. Contact system administrator".

    Timesheet Error.jpg

    We have verified app-ca.log, we got below error:

    ERROR 2015-10-23 13:14:31,122 [http-bio-8080-exec-427] niku.xql2 (clarity:SREDDY22:12414411__E1072A9C-C1F7-4EC5-821C-75D45C62CAEE:timeadmin.timesheetAddTask) Internal Processing exception

    java.lang.Exception: Failure while evaluating "timesheetValidatorOption('autoapprove')" in expression "{timesheetValidatorOption('autoapprove')}" error: Invalid expression timesheetValidatorOption('autoapprove'): Validation Manager initialize method cannot be invoked

      at com.niku.xql2.XQLVisitor.process(XQLVisitor.java:1289)

    ........................................................................................

    Caused by: java.lang.Exception: Invalid expression timesheetValidatorOption('autoapprove'): Validation Manager initialize method cannot be invoked.

     

    Could you please help how can we resolve this.? Thanks.



  • 2.  Re: Unable to Add Tasks on Timesheet?

    Posted 10-24-2015 08:14 AM

    Did you restart the app service?



  • 3.  Re: Unable to Add Tasks on Timesheet?

    Posted 10-24-2015 10:29 AM

    We have restarted app service couple of times, but there is no use.



  • 4.  Re: Unable to Add Tasks on Timesheet?