DX Infrastructure Manager

Expand all | Collapse all

QoS Metrics showing under wrong server

Jump to Best Answer
  • 1.  QoS Metrics showing under wrong server

    Posted 08-10-2016 01:30 AM

    We have an issue with a UNIX server where the QoS metrics which are being reported by CDM are being shown under another UNIX server in USM


    Historically I suspect both these servers seems to be a clone and right now they are part of a cluster and have a common IP address in addition to individual IP's . Upon further checks found that the device id for both the servers were same (not sure how this happened) ,so I have reset the device ID for one of the servers and cleared the NIS cache . But I still do not see the metrics reflecting under the individual servers , they seem to be showing up under the other UNIX server .


    Is there anything else we can verify to investigate why the metrics are reflecting under a wrong server ?


    Any clues would be helpful

  • 2.  Re: QoS Metrics showing under wrong server
    Best Answer

    Posted 08-10-2016 04:33 AM

    Hi Phani,

    Please run a query update s_qos_data set ci_metric_id = NULL where source = '<source_ip_address>'

    For more details please refer to the doc http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec000004874.aspx


    It might help you