Clarity Service Management

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Nimsoft Ticket Auto Close

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  • 1.  Nimsoft Ticket Auto Close

    Posted 06-15-2016 05:26 AM

    Hello UIM & SD Team

     

    We have integrated uim with sdm. Tickets are successfully creating on servicedesk. Our requirement is to when the alarm clear on nimsoft, the ticket should automatically close. How can we do this? Please guide


    Thanks



  • 2.  Re: Nimsoft Ticket Auto Close
    Best Answer

    Posted 06-26-2016 01:46 PM


  • 3.  Re: Nimsoft Ticket Auto Close

    Posted 06-27-2016 12:01 AM

    Correct answer  Mr. Sheik Kalidh,

     

    Thanks...



  • 4.  Re: Nimsoft Ticket Auto Close

    Posted 06-27-2016 02:50 AM

    Many Thanks

     

    On Mon, Jun 27, 2016 at 9:01 AM, S.Vigneshkumar <



  • 5.  Re: Nimsoft Ticket Auto Close

    Posted 06-27-2016 06:27 AM

    Hi,

     

    If you found it is working, please mark this as :"Correct Answer".

     

    Thanks.