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exceeded max failed logon attempts

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  • 1.  exceeded max failed logon attempts

    Posted 01-09-2017 12:20 PM

    Hi,

    Using API Gateway admin gui, we have exceeded the maximum number of failled logins:

    Getting the message "Admin exceeded max. failed logon attempts".

    Please, is there any way to reset this so we can again login with admin accout ?

    Tks,



  • 2.  Re: exceeded max failed logon attempts
    Best Answer

    Posted 01-09-2017 12:32 PM

    Hi Lugs1,

     

    You can clear the failed attempts with the statement below on MySQL where ssg is your database name and <username> is the user account (ie: admin):

     

    mysql ssg -e "delete from logon_info where login='<username>'"

     

    Regards,

    Joe



  • 3.  Re: exceeded max failed logon attempts



  • 4.  Re: exceeded max failed logon attempts

    Posted 01-10-2017 11:45 AM

    Thanks Doyle and Joe.



  • 5.  Re: exceeded max failed logon attempts

    Posted 01-18-2017 03:18 AM

    Is there a way to reset password for version 6.2?

    Could not find admin reset script for this version.