how to remove the scheduled duration value 00:00:00

[Niranjan.Sivathapandian]

Hi All,

 

I have try to remove the scheduled duration value to be null in Change Order ticket page. but i couldn't to do that in detail_chg.htmpl file. Is there any other way to do this?

 

Thanks

Niranjan

[Niranjan.Sivathapandian]

Hi All,

 

I have got the perfect solution The "Schedule Duration" is populated with the value 00:00:00 because it is hardcoded in the change.maj file.

sched_duration    DURATION { ON_NEW DEFAULT 0 ; UI_INFO "AUDITLOG" ; } ;

 

and i have change it to:

 

sched_duration DURATION;

 

after recycling the SDM services it is working as expected.

 

Thanks & Regards,

Niranjan Sivathapandian

[System]

Thanks for sharing the resolution Niranjan!

Niranjan Sivathapandian wrote:

 

Hi All,

 

I have got the perfect solution The "Schedule Duration" is populated with the value 00:00:00 because it is hardcoded in the change.maj file.

sched_duration    DURATION { ON_NEW DEFAULT 0 ; UI_INFO "AUDITLOG" ; } ;

 

and i have change it to:

 

sched_duration DURATION;

 

after recycling the SDM services it is working as expected.

 

Thanks & Regards,

Niranjan Sivathapandian

[Legacy User]

If you dont want customization is better to use suggestion of status transition with a condition from Gutis, see below link

SDM 12.7 - Change order schedule duration