I am trying to upgrade sharepoint agent R12 SP3 to R12.52 SP01 CR05, please suggest on methods that can be used to achieve the same.
Hi Ankush ,
Please refer the below documentation .
Upgrades - CA Single Sign On Agent for SharePoint - 12.52 SP1 - CA Technologies Documentation
If I am not wrong, there was a support case as well in place for this query and this query was answered.Thanks,Reatesh.