When a new capital project is created, the Project Manager will attach a file to the collaboration tab to show funding, document business problem, stakeholders, project objectives, etc. This document is given a File Version ID once it is uploaded. Right now, the Clarity Admin has to change this file's name to cea.doc and we'd like for it to have any name and be an xlsm extension instead of .doc
Each hour, a process comes along and picks up the file to feed it to Clarity. We tried running the process and received the error Missing File Version ID.
I'm trying to understand what happens upon uploading the file, what triggers the File Version ID? Is it because it's used to cea.doc? Did it fail because it was named Change Extension.xlsm and the application isn't expecting a space in the name? If anyone has process flows or documentation on how File Version ID is created, I'd very much appreciate any information you have.