Layer 7 Identity Management

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cannot create import connector for IDM from IG

  • 1.  cannot create import connector for IDM from IG

    Posted 04-13-2016 02:23 PM

    Using a brand new installation from IG and  we are trying to create a connector to import IM identities.

    Both machines are redhats and it seems all fields below are set accondingly:

    hostname, Port: 9080, loginname superuser, password and environment also set accordingly.

     

    Is there any log or tip to help us on this problem ?

    What logs should I check with valuable info for this question ?

     

    Checked eurekify.log.<date> and got the following:

    Error: SessionFactoryImpl.testConnection IM failed.

    Error : 3 attempts have failed to get connection to IM.

     

    Regards,

    Lincoln



  • 2.  Re: cannot create import connector for IDM from IG

    Posted 06-03-2016 03:36 PM

    Shawn- checking the roles.xml, eurekify.log and idm server log (im debug) is best way to go and then open a support ticket with us.

    Thanks



  • 3.  Re: cannot create import connector for IDM from IG

    Posted 06-03-2016 03:44 PM