Using a brand new installation from IG and we are trying to create a connector to import IM identities.
Both machines are redhats and it seems all fields below are set accondingly:
hostname, Port: 9080, loginname superuser, password and environment also set accordingly.
Is there any log or tip to help us on this problem ?
What logs should I check with valuable info for this question ?
Checked eurekify.log.<date> and got the following:
Error: SessionFactoryImpl.testConnection IM failed.
Error : 3 attempts have failed to get connection to IM.
Shawn- checking the roles.xml, eurekify.log and idm server log (im debug) is best way to go and then open a support ticket with us.
Please also see this link:
Test Connection from GovernanceMinder to IdentityMinder