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Missing Time Report - required rights

  • 1.  Missing Time Report - required rights

    Posted 03-14-2016 01:10 PM

    I have a user that cannot see any results when running the Missing Time report.

    • We are using the same exact parameters.
    • He has resource view rights (view, hard/soft book, view bookings) via OBS
    • I have resource - view all rights

     

    I expect and do see all resources, including the subset when using the same parameters as the user.

    I expect the user to be able to see only those resources based on the OBS rights he is given.  However, he sees none.

     

    Does this report required Resource - View All rights in order see anything?  If yes, this is problematic.  If no, then what is the right that needs to be give to the user?

     

    Thanks,

     

    Dale



  • 2.  Re: Missing Time Report - required rights

    Posted 03-14-2016 02:16 PM

    There was an old issue a couple years back for an older version of CA PPM.

     

    What version of CA PPM are you on? BO or Jaspersoft?  I am asking because we had an issue with some reports in Jaspersoft showing data for some and not others. It turned out it was Jaspersoft roles in our environment.

     

    Mike



  • 3.  Re: Missing Time Report - required rights

    Posted 03-14-2016 02:26 PM

    Hi Michael,

    • v14.2
    • Problem occurs in both BO/Crystal and Jaspersoft

     

    We are also having a problem with some data not showing up for investments, but it appears that our BLOB/Slice content is not moving to the DWH even though the Load DWH job is running, without error message, nightly.  Looks like the initial load occurred, but anything new or updated since that initial load is not moving over.  Metadata is moving fine (Idea Name, Project Name, IDs, Status, etc.).  But anything time based, is not.  We have a case open with support on this one.

     

    But the Missing Time Report issue seems to be rights related - I can see the data, another user can't - we both have view rights to the same resources, projects, but my access is via Global right and the resource has access via OBS right.  Should still work, for both of us, but it doesn't - unless I'm missing something obvious, which is always a possibility.  Comes from standing too close to the trees, for too long.



  • 4.  Re: Missing Time Report - required rights

    Posted 03-14-2016 05:13 PM

    Just a GUESS (since not in front of an app right now) - but would the rights you need for a time-related report be the time-related rights (enter-time and so on) ; i.e. not just the resource-view rights?



  • 5.  Re: Missing Time Report - required rights



  • 6.  Re: Missing Time Report - required rights

    Posted 03-14-2016 09:07 PM

    And this ?

    Missing Time Report

     

    NJ



  • 7.  Re: Missing Time Report - required rights

    Posted 06-29-2016 11:58 AM

    Dale,

    Did you ever find a resolution for DWH issue?   I am having the same problem.

    Thanks, Donna



  • 8.  Re: Missing Time Report - required rights

    Posted 03-21-2016 07:16 PM

    Hi Dale - Did the responses given help you resolve? Thanks, Chris