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When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

haishanhu8198318505-04-2016 01:52 AM

  • 1.  When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-01-2016 12:13 PM

    When i install the UIM Root in linux system, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input. who konws the correct path? tks



  • 2.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-01-2016 07:40 PM

    Are you using wget to get the downloader executable for the UIM web page (http://"uimserver":8080)?



  • 3.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 01:54 AM

    i put the location package to the server with the SFTP(secureCRT)



  • 4.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-01-2016 10:05 PM

    Hello.

    please input "path" only.

    For example, if you placed "install_LINUX_***.zip" in /root/UIM, please give "/root/UIM" to prompt.

    Let me know how it goes.

     

    Regards

    Yu Ishitani



  • 5.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 01:52 AM

    Thank you anyhow . but it doesnot work



  • 6.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-02-2016 07:24 AM

    Not really an answer to the question, but perhaps another solution to install robots on a linux machine. In my experience, it works best using an answer file. (using the answer file in windows as well, because the default installer always seems to use the 32bit robot)

     

    You create a text file called nms-robot-vars.cfg

     

    This has the following info in it:

    domain=<domain_to_which_the_robot_will_belong>

    hub=<name_of_desired_parent_hub>

    hubip=<parent_hub_IP_address>

    hubrobotname=<parent_hub_local_robot>

    hubport=<parent_hub_port_number>

     

    Then:

     

    Copy the installer to /opt in target system (installers are downloaded from the primary hub page (http://uimserver:8080)

    • nimsoft-robot-x64.rpm 64-bit SUSE, SLES, or RHEL
    • nimsoft-robot.rpm 32-bit SUSE, SLES, or RHEL
    • nimsoft-robot+debian_amd64.deb 64-bit Debian
    • nimsoft-robot+debian_i386.deb 32-bit Debian 
    • nimsoft-robot+ubuntu_amd64.deb 64-bit Ubuntu
    • nimsoft-robot+ubuntu_i386.deb 32-bit Ubuntu

     

    Copy the nms-robot-vars.cfg answer file in the same folder

    Install the robot, for example

    rpm -ivh nimsoft-robot.<arch>.rpm

     

    Robot is installed in /opt/nimsoft

     

    cd /opt/nimsoft/install

    (sudo, su -c, or root user) bash RobotConfigurer.sh

     

    This will write the config of the answer file to the robot. It's important for both the installer and the answer file to be in the /opt directory for this method to work.

     

    Start the robot: service nimbus start

     

    Works like a charm in our environment.



  • 7.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 04:04 AM

    tks a lot.

     

    BTW, how to set the robot_mode = passive?



  • 8.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 06:23 AM

    You've got it already, put the following key in the robot.cfg

    robot_mode = passive

    Then you will need to add the passive robot in the hub manually.

     

    Be careful when using passive robots because there is no failover for them.

    cheers

    Rowan



  • 9.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 06:55 AM

    tks a lot.

     

    btw the robot has 2 ip , how can i switch the robot IP in IM? as the ip(which be scaned automaticilly) is not available 



  • 10.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 09:01 AM

    You can set the robot IP manually in robot.cfg:

     

    robotip = 1.2.3.4

     

    If it doesn't show up correctly in IM, go to the hub GUI, 'Robots' tab and remove it, and it will pop back in after a bit (or after a restart.)



  • 11.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 10:47 PM

    Tks a lot. it works ,  but there is a new problem...... it shows error as the screenshot when i configure the controller or distribute the new probes to robot.

     

    ps: the robot.cfg has contained the domain

    probe.PNGlogin.PNG



  • 12.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-02-2016 01:45 PM

    When you specify the path to the directory containing the install file, try adding a trailing forward slash.  Ex. "/file/location/", instead of just "/file/location".  It sounds ridiculous, but that's the only way nimldr finds it for me.



  • 13.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 02:03 AM

    UIM.png

    the location of nimldr.tar.z  is  "/root/eicc"   just as the screenshot shows.

     

    it doesnot work . both  the "/root/eicc"   or  "/root/eicc/"   are wrong.  the result as below

    UIM2.PNG



  • 14.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-04-2016 08:18 AM

    The answer to the question 'do we have the installation files locally" is NO.  The only thing you've downloaded so far is the nimloader binaries, not the installation files which are back on the primary hub. The next question will ask where to find the installation files, give it the IP address of the primary UIM server.



  • 15.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-05-2016 02:02 AM

    tks a lot.

     

    the robot server is a cloud server, so it must be the passive mode ,  i put the wrong package (nimldr) before , so it always wrong whatever i choose the yes or no to the quetion"do we have the installation files locally"

     

    now i put the rpm package to the server, it works after i install the robot according to the CA document。



  • 16.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-05-2016 07:00 AM

    Glad to hear it.  Problem solved?



  • 17.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-05-2016 10:01 PM

    Tks a lot. it works ,  but there is a new problem...... it shows error as the screenshot when i configure the controller or distribute the new probes to robot.

     

    ps: the robot.cfg has contained the domain

    probe.PNGlogin.PNG



  • 18.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 05-18-2016 02:13 PM

    HI,

     

    make sure the domain / hub and hubname are all spelled correctly in the robot.cfg

    These are also case sensitive.

     

    make sure you have added the passive robot to the appropriate hub per the documentation.

    v7.8 Hub IM GUI Reference - CA Unified Infrastructure Management Probes - CA Technologies Documentation

    Robots Tab

    The Robot tab lets you set the alarm level for robots and displays robot information.

    Right-click in the window to open a menu with the following options:

    Add Passive Robot - open the dialog to add a passive robot

     

    you might also set the hub loglevel to 3 and logsize to 15000 and the controller loglevel to 3 and logsize to 3000

    and see if they provide you with more information.



  • 19.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 04:24 PM

    Has anyone tried installing a robot/hub on one of Amazons AWS Images? We are trying to install on:

    but no matter what we try it doesn't like the LINUX_23_64 package? 

    Is this a supported OS for a robot\hub install? We are at the same point in the installer where it asks for the installer files and just keeps asking us. Also tried pointing to one of our tunnel servers and it has all the install_* file in its archive but no go. Keeps coming back asking..



  • 20.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 04:30 PM

    can you use the nimldr-d 5 switch and provide details from the logs?



  • 21.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 06:18 PM

    I believe that 4.14.70 is too new a kernel for UIM to support.



  • 22.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 09:42 PM

    So in the log I see: 

    Oct 25 01:35:45:054 nimldr: Ask: Where should nimldr store temporary files? ==>[/opt/nimsoft/tmp]
    Oct 25 01:35:50:198 nimldr: Reply: /opt/nimsoft/tmp
    Oct 25 01:35:50:198 nimldr: Beginning Robot installation:
    Oct 25 01:35:50:198 nimldr: Ask: Is this a Cloud installation? ==>[no]
    Oct 25 01:35:51:643 nimldr: Reply: no
    Oct 25 01:35:51:643 nimldr: No file specified
    Oct 25 01:35:51:643 nimldr: Ask: Do we have the installation file locally? ==>[no]
    Oct 25 01:35:58:061 nimldr: Reply: yes
    Oct 25 01:35:58:061 nimldr: No file specified
    Oct 25 01:35:58:061 nimldr: Ask: Where do we have the installation file(s)? ==>[]
    Oct 25 01:36:04:034 nimldr: Reply: /tmp/uim
    Oct 25 01:36:04:034 nimldr: File /tmp/uim/install_LINUX.zip does not exist
    Oct 25 01:36:04:034 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim]
    Oct 25 01:36:10:542 nimldr: Reply: /tmp/uim2/
    Oct 25 01:36:10:543 nimldr: File /tmp/uim2//install_LINUX.zip does not exist
    Oct 25 01:36:10:543 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim2/]
    Oct 25 01:36:14:827 nimldr: Reply: /tmp/uim/
    Oct 25 01:36:14:827 nimldr: File /tmp/uim//install_LINUX.zip does not exist
    Oct 25 01:36:14:827 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim/]

     

    install_LINUX.zip ?  Should I just rename the install_LINUX_23_64.zip to this ?

     

    In the /tmp/uim2 directory i have:

    [root@loc10-hub1 uim2]# ls -als
    total 23168
    0 drwxr-xr-x 11 root root 258 Oct 24 19:11 .
    0 drwxrwxrwt 10 root root 195 Oct 25 01:38 ..
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 AIX_5_64
    8 -rw-rw-r-- 1 root root 5233 Jun 23 2017 client.txt
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 HPUX_11_64
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 HPUX_11_ia64
    11884 -rw-rw-r-- 1 root root 12167692 Jun 21 2017 install_LINUX_23_64.zip
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 LINUX_23
    0 drwxrwxr-x 2 1001 1001 38 Oct 24 19:12 LINUX_23_64
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 LINUX_23_ppc64
    11276 -rw-rw-r-- 1 root root 11546433 Jun 26 2017 nimldr.tar.Z
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_10_amd64
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_10_i386
    0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_8_sparcv9
    [root@loc10-hub1 uim2]#



  • 23.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 09:46 PM

    OKAY.... well I renamed the install_LINUX_23_64.zip to just install_LINUX.zip and now the installer says:

     

    Where should nimldr store temporary files?
    ==>[/opt/nimsoft/tmp]
    Beginning Robot installation:

    Is this a Cloud installation?
    ==>[no]

    Do we have the installation file locally?
    ==>[no] yes

    Where do we have the installation file(s)?
    ==>[] /tmp/uim2
    Hub is not available on this platform - forcing Robot only install
    Extracting files from archive /tmp/uim2/install_LINUX to temp directory /opt/nimsoft/tmp/

    Where should NMS be installed?

    ==>[/opt/nimsoft]

     

    We need to install a hub here. Is there a newer nimldr and installer file available ?



  • 24.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-24-2018 10:04 PM

    Ok just grabbed the nimldr-7.93.tar.Z and the install_LINUX_23-7_93.zip file off the downloads page and same result. 



  • 25.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-25-2018 01:06 PM

    Does it matter if this is an Amazon Linux 2 AMI  ? Does that make a difference? 

     



  • 26.  Re: When i install the UIM Root, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input

    Posted 10-25-2018 01:21 PM

    Probably UIM does not support that level of kernel as hub.