When i install the UIM Root, it shows that:Where do we have the installation file(s)? it is always wrong whatever i input

[Legacy User]

When i install the UIM Root in linux system, it shows that:Where do we have the installation file(s)?   it is always wrong whatever i input. who konws the correct path? tks

[Anon Anon]

Are you using wget to get the downloader executable for the UIM web page (http://"uimserver":8080)?

[Legacy User]

i put the location package to the server with the SFTP(secureCRT)

[Yu Ishitani]

Hello.

please input "path" only.

For example, if you placed "install_LINUX_***.zip" in /root/UIM, please give "/root/UIM" to prompt.

Let me know how it goes.

 

Regards

Yu Ishitani

[Legacy User]

Thank you anyhow . but it doesnot work

[Mark DeBoer]

Not really an answer to the question, but perhaps another solution to install robots on a linux machine. In my experience, it works best using an answer file. (using the answer file in windows as well, because the default installer always seems to use the 32bit robot)

 

You create a text file called nms-robot-vars.cfg

 

This has the following info in it:

domain=<domain_to_which_the_robot_will_belong>

hub=<name_of_desired_parent_hub>

hubip=<parent_hub_IP_address>

hubrobotname=<parent_hub_local_robot>

hubport=<parent_hub_port_number>

 

Then:

 

Copy the installer to /opt in target system (installers are downloaded from the primary hub page (http://uimserver:8080)

• nimsoft-robot-x64.rpm 64-bit SUSE, SLES, or RHEL
• nimsoft-robot.rpm 32-bit SUSE, SLES, or RHEL
• nimsoft-robot+debian_amd64.deb 64-bit Debian
• nimsoft-robot+debian_i386.deb 32-bit Debian 
• nimsoft-robot+ubuntu_amd64.deb 64-bit Ubuntu
• nimsoft-robot+ubuntu_i386.deb 32-bit Ubuntu

 

Copy the nms-robot-vars.cfg answer file in the same folder

Install the robot, for example

rpm -ivh nimsoft-robot.<arch>.rpm

 

Robot is installed in /opt/nimsoft

 

cd /opt/nimsoft/install

(sudo, su -c, or root user) bash RobotConfigurer.sh

 

This will write the config of the answer file to the robot. It's important for both the installer and the answer file to be in the /opt directory for this method to work.

 

Start the robot: service nimbus start

 

Works like a charm in our environment.

[Legacy User]

tks a lot.

 

BTW, how to set the robot_mode = passive?

[RowanCollis]

You've got it already, put the following key in the robot.cfg

robot_mode = passive

Then you will need to add the passive robot in the hub manually.

 

Be careful when using passive robots because there is no failover for them.

cheers

Rowan

[Legacy User]

tks a lot.

 

btw the robot has 2 ip , how can i switch the robot IP in IM？ as the ip（which be scaned automaticilly） is not available 

[Jason Allen]

You can set the robot IP manually in robot.cfg:

 

robotip = 1.2.3.4

 

If it doesn't show up correctly in IM, go to the hub GUI, 'Robots' tab and remove it, and it will pop back in after a bit (or after a restart.)

[Legacy User]

Tks a lot. it works ,  but there is a new problem...... it shows error as the screenshot when i configure the controller or distribute the new probes to robot.

 

ps: the robot.cfg has contained the domain

[Anon Anon]

When you specify the path to the directory containing the install file, try adding a trailing forward slash.  Ex. "/file/location/", instead of just "/file/location".  It sounds ridiculous, but that's the only way nimldr finds it for me.

[Legacy User]

the location of nimldr.tar.z  is  "/root/eicc"   just as the screenshot shows.

 

it doesnot work . both  the "/root/eicc"   or  "/root/eicc/"   are wrong.  the result as below

[Anon Anon]

The answer to the question 'do we have the installation files locally" is NO.  The only thing you've downloaded so far is the nimloader binaries, not the installation files which are back on the primary hub. The next question will ask where to find the installation files, give it the IP address of the primary UIM server.

[Legacy User]

tks a lot.

 

the robot server is a cloud server, so it must be the passive mode ,  i put the wrong package (nimldr) before , so it always wrong whatever i choose the yes or no to the quetion"do we have the installation files locally"

 

now i put the rpm package to the server, it works after i install the robot according to the CA document。

[Anon Anon]

Glad to hear it.  Problem solved?

[Legacy User]

Tks a lot. it works ,  but there is a new problem...... it shows error as the screenshot when i configure the controller or distribute the new probes to robot.

 

ps: the robot.cfg has contained the domain

[Gene Howard]

HI,

 

make sure the domain / hub and hubname are all spelled correctly in the robot.cfg

These are also case sensitive.

 

make sure you have added the passive robot to the appropriate hub per the documentation.

v7.8 Hub IM GUI Reference - CA Unified Infrastructure Management Probes - CA Technologies Documentation

Robots Tab

The Robot tab lets you set the alarm level for robots and displays robot information.

Right-click in the window to open a menu with the following options:

Add Passive Robot - open the dialog to add a passive robot

 

you might also set the hub loglevel to 3 and logsize to 15000 and the controller loglevel to 3 and logsize to 3000

and see if they provide you with more information.

[Daniel Blanco]

Has anyone tried installing a robot/hub on one of Amazons AWS Images? We are trying to install on:

but no matter what we try it doesn't like the LINUX_23_64 package? 

Is this a supported OS for a robot\hub install? We are at the same point in the installer where it asks for the installer files and just keeps asking us. Also tried pointing to one of our tunnel servers and it has all the install_* file in its archive but no go. Keeps coming back asking..

[Gene Howard]

can you use the nimldr-d 5 switch and provide details from the logs?

[Garin Walsh]

I believe that 4.14.70 is too new a kernel for UIM to support.

[Daniel Blanco]

So in the log I see: 

Oct 25 01:35:45:054 nimldr: Ask: Where should nimldr store temporary files? ==>[/opt/nimsoft/tmp]
Oct 25 01:35:50:198 nimldr: Reply: /opt/nimsoft/tmp
Oct 25 01:35:50:198 nimldr: Beginning Robot installation:
Oct 25 01:35:50:198 nimldr: Ask: Is this a Cloud installation? ==>[no]
Oct 25 01:35:51:643 nimldr: Reply: no
Oct 25 01:35:51:643 nimldr: No file specified
Oct 25 01:35:51:643 nimldr: Ask: Do we have the installation file locally? ==>[no]
Oct 25 01:35:58:061 nimldr: Reply: yes
Oct 25 01:35:58:061 nimldr: No file specified
Oct 25 01:35:58:061 nimldr: Ask: Where do we have the installation file(s)? ==>[]
Oct 25 01:36:04:034 nimldr: Reply: /tmp/uim
Oct 25 01:36:04:034 nimldr: File /tmp/uim/install_LINUX.zip does not exist
Oct 25 01:36:04:034 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim]
Oct 25 01:36:10:542 nimldr: Reply: /tmp/uim2/
Oct 25 01:36:10:543 nimldr: File /tmp/uim2//install_LINUX.zip does not exist
Oct 25 01:36:10:543 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim2/]
Oct 25 01:36:14:827 nimldr: Reply: /tmp/uim/
Oct 25 01:36:14:827 nimldr: File /tmp/uim//install_LINUX.zip does not exist
Oct 25 01:36:14:827 nimldr: Ask: Where do we have the installation file(s)? ==>[/tmp/uim/]

 

install_LINUX.zip ?  Should I just rename the install_LINUX_23_64.zip to this ?

 

In the /tmp/uim2 directory i have:

[root@loc10-hub1 uim2]# ls -als
total 23168
0 drwxr-xr-x 11 root root 258 Oct 24 19:11 .
0 drwxrwxrwt 10 root root 195 Oct 25 01:38 ..
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 AIX_5_64
8 -rw-rw-r-- 1 root root 5233 Jun 23 2017 client.txt
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 HPUX_11_64
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 HPUX_11_ia64
11884 -rw-rw-r-- 1 root root 12167692 Jun 21 2017 install_LINUX_23_64.zip
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 LINUX_23
0 drwxrwxr-x 2 1001 1001 38 Oct 24 19:12 LINUX_23_64
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 LINUX_23_ppc64
11276 -rw-rw-r-- 1 root root 11546433 Jun 26 2017 nimldr.tar.Z
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_10_amd64
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_10_i386
0 drwxrwxr-x 2 1001 1001 20 Dec 1 2014 SOLARIS_8_sparcv9
[root@loc10-hub1 uim2]#

[Daniel Blanco]

OKAY.... well I renamed the install_LINUX_23_64.zip to just install_LINUX.zip and now the installer says:

 

Where should nimldr store temporary files?
==>[/opt/nimsoft/tmp]
Beginning Robot installation:

Is this a Cloud installation?
==>[no]

Do we have the installation file locally?
==>[no] yes

Where do we have the installation file(s)?
==>[] /tmp/uim2
Hub is not available on this platform - forcing Robot only install
Extracting files from archive /tmp/uim2/install_LINUX to temp directory /opt/nimsoft/tmp/

Where should NMS be installed?

==>[/opt/nimsoft]

 

We need to install a hub here. Is there a newer nimldr and installer file available ?

[Daniel Blanco]

Ok just grabbed the nimldr-7.93.tar.Z and the install_LINUX_23-7_93.zip file off the downloads page and same result. 

[Daniel Blanco]

Does it matter if this is an Amazon Linux 2 AMI  ? Does that make a difference? 

 

[Yu Ishitani]

Probably UIM does not support that level of kernel as hub.