DX Operational Intelligence

Tech Tip: Data Manager: An error occured while processing your request.  DAOFactory:getConection:Unable to get connection.

  • 1.  Tech Tip: Data Manager: An error occured while processing your request.  DAOFactory:getConection:Unable to get connection.

    Posted 08-21-2015 02:29 PM


    Problem:

    When attempting to use Data Manager, get the following error.

    db_err_1.jpg

     

     

    After clicking on the details link to get more information, you should see a more defined reason for the connection problem.

     

    db_err_2.jpg

     

     

    Solution:
    After clearing up the Oracle connection problem (ORA-12505), recycle the Apache Tomcat 7.0 CA_CCC service and retry the operation.