We are seeing below error log in bg-ca.log file daily, but job is not failed. Could you please help us why we are getting below error on daily basis and what is causing this error.
Your response is highly appreciated.
ERROR 2016-05-10 07:24:09,108 [Dispatch pool-4-thread-6 : bg@APSEP3912 (tenant=clarity)] Utils.EVSlicer (clarity:jobrun:19102838__81FFBBDD-A99D-4A1A-82AD-5B379E0B392F:H10 Update Earned Value and Cost Totals) Error creating current EV slice for project 6258005
at sun.reflect.GeneratedMethodAccessor98.invoke(Unknown Source)
Caused by: com.niku.union.service.ServiceException: Service Exception
... 13 more
Caused by: java.lang.NullPointerException
Check if this is a master project that has some subprojects. There were some issues in earlier releases with a similar error.
If you are not able to determine a solution, please contact the support team for assistance.
Thanks for your response. We are seeing this error on master projects, projects and sub projects also. You are saying this issue is there on earlier release also. Do we have any community post or article about this issue, that will help us. Thank you.
Look at this KB.
It does not have the same exact error message, but may be helpful.
You may need further assistance from support.
I ran below query, I got only two rows, one is Monthly another one is Weekly.
Select * from evm_period_defs
When I ran below query, I got three rows Monthly,Weekly and Null
Select distinct period_interval from prj_ev_history
I am seeing errors for projects which are having null period_interval in the prj_ev_history table. Could you please help us how period_interval field is populate in prj_ev_history.
Hi Subbareddy - Did Kathryn's response help answer your question? If so please mark as Correct Answer. Thanks!