Layer7 Access Management

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Log out not working

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  • 1.  Log out not working

    Posted 08-06-2015 01:55 AM

    This thread is created on behalf of community user @Ankush


    Hi Ujwol,


    I have one more question for you. Say I logged into the application protected by SM and then clickout. Even after request is completed , I access the application and got home page.

    We have loguri and other paramter in place. Only thing i am suspecting is SMSESSION is not getting set as LOGOFF , is causing this. Could response between webagent and policy server can lead to above issue.


    Thanks & Regards,


  • 2.  Re: Log out not working

    Posted 08-06-2015 02:21 AM

    Thanks Ujwol,


    Could you please advise over this.




  • 3.  Re: Log out not working
    Best Answer

    Posted 08-06-2015 02:31 AM

    Hi Ankush,


    That very much looks like it.

    You can use Fiddler to verify if the SMSESSION is getting logged off or not ..

    This is done by setting SMSESSION cookie to LoggedOff value.


    The web agent need to communicate about the session logoff to Policy server only if persistent session is configured.

    Have a read of Comprehensive Log Out

    to understand how the log out functionality works with SiteMinder and let us know if you have any further questions.