Clarity Service Management

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Duplicate Notes in Catalog

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  • 1.  Duplicate Notes in Catalog

    Posted 12-11-2015 01:34 PM
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    Hi, someone have this error?

     

    The notes in the services submited are duplicate with early note post.



  • 2.  Re: Duplicate Notes in Catalog
    Best Answer

    Posted 12-21-2015 05:39 PM

    Solved!!

     

    The user sservicedesk is duplicate in ServiceDesk, one is Activate and other is Disable, i change the userid in the disable.