I have created rate matrix, marked it private, but as an admin, I cannot edit the matrix, nor delete. I cannot select the individual matrix. I have to select all and if I hit delete, I receive this error message. ERRORCMN-0005:At least one item must be selected.
I'm not able to find any information to help me correct this.
Is the matrix locked? Can you click 'Locked Matrices' and see if it is listed there? If yes , then unlock it.
It is not locked. Also if I select the Unlock Matrices tab, there is nothing to choose from.
Can you please verify the access rights once again? Do you have all the 'Financial Maintenance' rights?
Yes I have all the financial maintenance rights. I was able to successfully create the matrix, but now I'm not allowed to edit or delete. It's as if the matrix was never created because I can't select it.
Do you have any other matrices? Are you able to edit them? If yes, can you please check with some other admin account, if able to edit this matrix?
No I can't edit of them. Thanks, I'll put a ticket in with Clarity support. Thanks for your help.
Hope this helps?
If you have created the matrix and if you have all the admin rights to this matrix but still not able to select the matrix, it could be that your account under Home --> Resource --> your account --> Financials is not enabled. Active your account financially, logout and then try it out.
Please let us know how it went.
Are you running ie11?
if so this sounds like the filter bug
try running in enterprise mode