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More than one EiamAdmin user

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  • 1.  More than one EiamAdmin user

    Posted 10-15-2015 05:18 PM

    Hi everyone,

     

    I have a  question, does anyone know if it is possible to configure more than one EaimAdmin user on CA EEM?

     

    My team (APM Tools) supports the tool ( troubleshooting, support, access and etc). But  We also have an IT Access Control team that is responsible for the access granting of all system in the company, and I have to phase out this activity to them. For some security policy purpose they can´t have the MAIN admin user´s access, it means that I can´t share the EiamAdmin´s password with them, so i would have to create another user with the same rights of  EiamAdmin.

     

    Is that possible?

     

    thanks in advance.



  • 2.  Re: More than one EiamAdmin user
    Best Answer

    Posted 10-16-2015 09:26 AM

    Hey Mozart,

    Depending on the version of EEM, the following Knowledge Base article might help you.

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec537398.aspx



  • 3.  Re: More than one EiamAdmin user

    Posted 10-22-2015 09:31 AM

    It worked, Thank You Flora.