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CA PPM Tuesday Tip: How to Rebrand Notification Email

  • 1.  CA PPM Tuesday Tip: How to Rebrand Notification Email

     
    Posted 01-05-2015 01:19 PM

     

    To change body of email:

     

    In V13 or after you can change body of email through the UI :

     

    See details from the following post:

     

    CA Clarity Tuesday Tip: Editing Clarity PPM email notifications

     

     

    To change Header and Footer texts :

     

    The messages for "'CA Clarity " PPM' and for 'Copyright 2014 CA Technologies. All rights reserved.' are included in :

     

    %CLARITY_HOME%\resource\messages_xx.properties (xx is for all languages)

    and

    %CLARITY_HOME%\resource\messages.properties

     

     

    Change:

     

    %CLARITY_HOME%\resource\messages_xx.properties (for all languages) and also change messages.properties

     

    1. union.ppm=CA Clarity™ PPM
    2. union.copyRight=Copyright \u00A9 2014 CA Technologies. All rights reserved.

     

     

     

    To change CA logo:

     

    Logo is in path:

     

    %CLARITY_HOME%\Clarity13\webroot\ui\evolution2\eMailLogo.gif

     

    Replace the image file on this path

     

     



  • 2.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 01-05-2015 04:05 PM

    Can this be applied if we are OnDemand.  If so, can we do it ourselves or will it require CA intervention? 



  • 3.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

     
    Posted 01-05-2015 04:08 PM

    Unfortunately, OD customers can not Rebrand Notification Email. They can do only what is available in Studio to customize notifications.



  • 4.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 01-05-2015 04:35 PM

    Thanks for sharing this tip Nora!

    Nora Tobon wrote:

     

     

    To change body of email:

     

    In V13 or after you can change body of email through the UI :

     

    See details from the following post:

     

    CA Clarity Tuesday Tip: Editing Clarity PPM email notifications

     

     

    To change Header and Footer texts :

     

    The messages for "'CA Clarity " PPM' and for 'Copyright 2014 CA Technologies. All rights reserved.' are included in :

     

    %CLARITY_HOME%\resource\messages_xx.properties (xx is for all languages)

    and

    %CLARITY_HOME%\resource\messages.properties

     

     

    Change:

     

    %CLARITY_HOME%\resource\messages_xx.properties (for all languages) and also change messages.properties

     

    1. union.ppm=CA Clarity™ PPM
    2. union.copyRight=Copyright \u00A9 2014 CA Technologies. All rights reserved.

     

     

     

    To change CA logo:

     

    Logo is in path:

     

    %CLARITY_HOME%\Clarity13\webroot\ui\evolution2\eMailLogo.gif

     

    Replace the image file on this path

     

     



  • 5.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 01-06-2015 12:28 AM

    Thanks for sharing this useful info, Nora

     

    NJ



  • 6.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 02-06-2015 01:01 AM

    Are we able to change the font size of the notification content? We tried changing but no able to work. The content is always smaller than the header and footer.

     

    noti.jpg



  • 7.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 02-06-2015 04:53 AM

    You would need to remove the <pre> tag that wraps the message content. I don't know that it's possible to do that.



  • 8.  Re: CA PPM Tuesday Tip: How to Rebrand Notification Email

    Posted 09-03-2018 05:14 AM

    It is very helpful Nora. 

     

    Hi All,

     

    Can anyone please help on how to add custom Icon in the tab that opens newly from Ca PPM ?

     

    My requirement is to keep custom Icon in the new browser tab, that open when we click on Dashboard link. The new Tab shows up jasper report. 

     

    Kind Regards,

    Kiru