Clarity Service Management

Actual Duration and Estimated Duration are same in WorkFlow Task

  • 1.  Actual Duration and Estimated Duration are same in WorkFlow Task

    Posted 12-19-2014 01:10 PM

    Hi All,

     

    The Actual duration of a workflow task is same when the estimated duration duration is provided while adding the workflow task on category but when the estimated duration is not mentioned in workflow task its actual duration is giving right value.am unable to determine why its happening...

     

    Thanks in Advance

    Vineet