I received an alert regarding an inactive robot which I can do nothing with in the UMP. It doesn't appear in Infrastructure Manager since it's already been suppressed by the robot coming back online. I've tried a clean reinstall of the robot and this doesn't help remove the alert from UMP.
If I acknowledge the alert, make it invisible, assign it to someone it comes back within a few minutes.
Any idea how I can remove this alert?
Two quick fire suggestions, first:
Is it in the SQL database? Look in the NAS_ALARMS table
Also try restart the dashboard_engine and see if that clears it.
Another thing to try is clearing the cache from your browser.