Clarity PPM

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Processes intermittently failing while sending action items

  • 1.  Processes intermittently failing while sending action items

    Posted 03-16-2015 07:00 AM

    Processes intermittently failing while sending action items

    (esp, when there is some dynamic configuration in them).



  • 2.  Re: Processes intermittently failing while sending action items

    Posted 03-17-2015 01:46 AM

    Is there any error message that you see in the logs ?

     

    NJ



  • 3.  Re: Processes intermittently failing while sending action items

    Posted 03-17-2015 07:58 AM

    Hi navzjoshi,

    I am getting the below  error message:

    BPM-0519: Internal Process Engine Error. Contact your site administrator (Object with name 'thisProject' refers to object 'project' bound to the instance '6666958' is not found).

    Thanks.



  • 4.  Re: Processes intermittently failing while sending action items

    Posted 03-17-2015 10:08 AM

    This usually means the recipient of the action item doesn't have permissions to see the values you are including in the subject/description (i.e. you are including an attribute value like [thisProject.Description] but the user isn't normally able to view this in the UI).



  • 5.  Re: Processes intermittently failing while sending action items

    Posted 03-27-2015 11:33 AM

    Thanks for this reply.

     

    It really helps to solve the issue.

     

    Thanks once again.