Hi CA Experts,
I want to add user in Introscope and when i configure the users.xml file and add the new user.
I got an error of mismatched username and password and when i logged my own account my account will no longer login to.
Your immediate response is highly appreciated.
Thanks and Godbless you always.
Software Engineering Analyst, Accenture
Have you gone through the APM Security Guide for creating users and the steps involved ?
Please have a look at the below link consisting of the guide as well as discussion on the same topic.
Link - RE: User creation in Introscope work station 184.108.40.206
Let me know if you are still facing the issue.
When you created the user, did you set the property in the XML file for plainTextPasswords to "true" ? If so, then all of the passwords were RE-encoded, which would explain why your password wouldn't work. Your best bet is to restore a backup copy of the users.xml file, then encode the user's password using the MD5encoder utility in the EM_HOME/tools directory, then add the user to the users.xml file, along with the encoded password from the MD5Encoder tool.
Hope this helps.