Clarity Service Management

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HTML in manual notification

  • 1.  HTML in manual notification

    Posted 11-05-2014 08:34 AM

    Hi,

    we are using manual notifications to send e.g. to a supplier. We´re having HTML formatted texts in the tickets which we want to use in the mail. But SDM does not interpretthe HTML at all. IS there a way to use HTML in manual notifications, as the templete for these does not contain the HTML part. Maybe some ???_style =HTML?

     

    Regards

    Markus



  • 2.  Re: HTML in manual notification

    Posted 11-07-2014 01:50 PM

    Hi All - any ideas here for Markus? Thanks! Chris

    Markus Ullrich wrote:

     

    Hi,

    we are using manual notifications to send e.g. to a supplier. We´re having HTML formatted texts in the tickets which we want to use in the mail. But SDM does not interpretthe HTML at all. IS there a way to use HTML in manual notifications, as the templete for these does not contain the HTML part. Maybe some ???_style =HTML?

     

    Regards

    Markus



  • 3.  Re: HTML in manual notification

    Posted 08-22-2017 04:56 AM

    please review idea HTML formatting for Manual Notifications in SDM 12.6. and vote/add your thoughts.

     

    regards  - Stephanie