I am in the process of building my first process using PAM, and I'm sure this is a silly question, but how is the "Due Date" in the User Task list populated? Thanks..
in the task in "Execution Settings" uncheck "no timeout", select Duration or Target Date and fill the Duration/Target Date and Time
I must still be doing something wrong! I've unchecked "no timeout" and added the date to both the Duration and Target Date in the mm/dd/yyyy format, saved and checked in the process, but there is still no date showing in the user task list. Am I missing something else??
You can’t uses both Duration and Target Date…you have to pick one.
Here’s what the documentation says about the format of the input:
Duration/Target Date and Time
■ If you select Duration:
Enter a timeout duration in seconds.
The proper format for this field is anything that can be treated as an integer/long, or string literals (for example,"10").
The timeout is specific to each iteration of a loop. Therefore, a timeout occurs only if a single iteration takes longer than the timeout duration.
■ If you select Target Date:
Enter a date and time when you want the operator to time out.
When a string literal is entered in this field, it can be in one of the following formats:
■ JVM Format - The date/time format that the Java application understands. This format varies with the Java installation.
■ If the JVM format is unknown, enter as "MM/dd/yyyy HH:mm:ss".
■ Any other format must use a CA Process Automation library method named "parseDate". This method takes in two parameters: (a) Date as a string literal and (b) Format in which the string must be parsed. For example, parseDate("10/10/2010 10:10:10"," dd/MM/yyyy HH:mm:ss") returns this date: 10th of October 2010 10 hrs 10 mins and 10 secs.
If Target is selected as the Type, the Reset option (under Action) is disabled.
Note: Be sure to enter this data in the proper format or else the operator ignores these timeout settings.
Yes, I meant to say I was trying each option separately. I did however try the documentation above for "Duration" and it worked like a charm! Did you get this excerpt from the Process Automation Content Designer Guide? This is the main reference I've been using in building my process...
I got this from the Designer Reference. The Designer Guide has an abbreviated description (not as much detail):
Specifies the timeout duration in seconds.
Specifies the timeout date (MM/DD/YYYY) and time (24 hours).
Thanks, Tom. I just downloaded the Designer Reference. Appreciate it!