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Due Date in User Task List?

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  • 1.  Due Date in User Task List?

    Posted 10-24-2014 02:12 PM



    I am in the process of building my first process using PAM, and I'm sure this is a silly question, but how is the "Due Date" in the User Task list populated? Thanks..

  • 2.  Re: Due Date in User Task List?

    Posted 10-27-2014 03:15 AM

    Hello CyanX,

    in the task in "Execution Settings" uncheck "no timeout", select Duration or Target Date and fill the Duration/Target Date and Time




  • 3.  Re: Due Date in User Task List?

    Posted 11-07-2014 08:18 AM

    Hi Mirec,


    I must still be doing something wrong! I've unchecked "no timeout" and added the date to both the Duration and Target Date in the mm/dd/yyyy format, saved and checked in the process, but there is still no date showing in the user task list. Am I missing something else??

  • 4.  Re: Due Date in User Task List?
    Best Answer

    Posted 11-07-2014 08:22 AM

    You can’t uses both Duration and Target Date…you have to pick one.


    Here’s what the documentation says about the format of the input:



    Duration/Target Date and Time


    ■ If you select Duration:




    Enter a timeout duration in seconds.


    The proper format for this field is anything that can be treated as an integer/long, or string literals (for example,"10").


    The timeout is specific to each iteration of a loop. Therefore, a timeout occurs only if a single iteration takes longer than the timeout duration.


    ■ If you select Target Date:




    Enter a date and time when you want the operator to time out.


    When a string literal is entered in this field, it can be in one of the following formats:


    ■ JVM Format - The date/time format that the Java application understands. This format varies with the Java installation.


    ■ If the JVM format is unknown, enter as "MM/dd/yyyy HH:mm:ss".


    ■ Any other format must use a CA Process Automation library method named "parseDate". This method takes in two parameters: (a) Date as a string literal and (b) Format in which the string must be parsed. For example, parseDate("10/10/2010 10:10:10"," dd/MM/yyyy HH:mm:ss") returns this date: 10th of October 2010 10 hrs 10 mins and 10 secs.


    If Target is selected as the Type, the Reset option (under Action) is disabled.



    Note: Be sure to enter this data in the proper format or else the operator ignores these timeout settings.

  • 5.  Re: Due Date in User Task List?

    Posted 11-07-2014 08:48 AM

    Hi Tom,


    Yes, I meant to say I was trying each option separately. I did however try the documentation above for "Duration" and it worked like a charm! Did you get this excerpt from the Process Automation Content Designer Guide? This is the main reference I've been using in building my process...

  • 6.  Re: Due Date in User Task List?

    Posted 11-07-2014 07:42 PM

    Hey CyanX,


    I got this from the Designer Reference.  The Designer Guide has an abbreviated description (not as much detail):



    Specifies the timeout duration in seconds.

    Target Date

    Specifies the timeout date (MM/DD/YYYY) and time (24 hours).



  • 7.  Re: Due Date in User Task List?

    Posted 11-08-2014 01:16 PM

    Thanks, Tom. I just downloaded the Designer Reference. Appreciate it!