Clarity PPM

Expand all | Collapse all

<p><span...

  • 1.  <p><span...

    Posted 06-11-2014 01:51 PM

    After upgrade from version 13.1.0.0248 07 0032 to 13.3.0.286 04 3 some action items begun to show it's texts on english. Before the instalations they are presented in portuguese. 

    Sample:

    "[pt: This action item has been assigned to you: 
    
    Action Item: <text in portuguese>
    Description: <text in portuguese>
    
    <text in portuguese>
    Creator: <text in portuguese> 
    Object Name: <text in portuguese>
    
    To access this action item, Click Here]" 
    • Next, we returned our development environment to version 13.1.0.0248 07 0032 restoring the backup that was saved: Checked and action items were functioning correctly. 

    • Then, we performed the upgrade to version 13.3: checked the action items were still functioning properly. 

    • We installed the patch to version 13.3.0.286 04 3Checked and reproduce the problem. Action items returned to be presented in English. 

    It seems that the defect is generated by version 13.3.0.286 04 3
    I'm not sure if only happens when we start with the version 13.1.0.0248 07 0032.

    Have you had any similar problem? Can be a failure to update a message configuration file?

    Thanks for your advice!



  • 2.  Re: <p><span...

    Posted 06-27-2014 06:49 PM

    Hi All,

     

    Any advice here for Federico?

     

    Thanks!

    Chris



  • 3.  Re: <p><span...

    Posted 06-30-2014 10:31 AM

    Hi Federico,

     

    I did a quick search and was not able to locate a known bug for this issue.  Please open a new support case if you have not already done so.

     

    Sincerely yours,

     

    Jeanne Gaskill

    Senior Technical Support Engineer

    Clarity