Clarity PPM

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  • 1.  <p><span...

    Posted 06-11-2014 01:51 PM

    After upgrade from version 07 0032 to 04 3 some action items begun to show it's texts on english. Before the instalations they are presented in portuguese. 


    "[pt: This action item has been assigned to you: 
    Action Item: <text in portuguese>
    Description: <text in portuguese>
    <text in portuguese>
    Creator: <text in portuguese> 
    Object Name: <text in portuguese>
    To access this action item, Click Here]" 
    • Next, we returned our development environment to version 07 0032 restoring the backup that was saved: Checked and action items were functioning correctly. 

    • Then, we performed the upgrade to version 13.3: checked the action items were still functioning properly. 

    • We installed the patch to version 04 3Checked and reproduce the problem. Action items returned to be presented in English. 

    It seems that the defect is generated by version 04 3
    I'm not sure if only happens when we start with the version 07 0032.

    Have you had any similar problem? Can be a failure to update a message configuration file?

    Thanks for your advice!

  • 2.  Re: <p><span...

    Posted 06-27-2014 06:49 PM

    Hi All,


    Any advice here for Federico?




  • 3.  Re: <p><span...

    Posted 06-30-2014 10:31 AM

    Hi Federico,


    I did a quick search and was not able to locate a known bug for this issue.  Please open a new support case if you have not already done so.


    Sincerely yours,


    Jeanne Gaskill

    Senior Technical Support Engineer