Sandra_Antunes wrote:This week's topic is about Performance again, but with a different approach. I recently had a customer asking what could be done to avoid performance issues in Service Desk Manager.
We all know there are many, really many factors that can cause performance issues to an environment. However, there are some "best practices" that help keeping your environment "healthier"
Thanks for you extra performance tips I will add them to my maintenance routines.
Here are some of my mine-
I set up a permanent archive job in Archive and Purge for Auditlog, Event_Log, Knowledge Search Log,
Notify and Session logs -- It run to purge early Sunday mornings.
I also reindex the knowledgebase on Sundays as well -- pdm_k_reindex
Knowledge is much happier since I've been doing this.
I also create a new default attachment Repository at the beginning of each year as
part of the incident/request/problem/change purge archive activity (everything closed
and older than 2 years is archived).
Thanks for all those nice tips.