The Water Cooler

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Old login Mail too long

  • 1.  Old login Mail too long

    Posted 11-07-2013 12:24 AM

    Hi, my (old) myBrocade Mail-Adress is too long to login to the community ! There is one digit missing in the end. So i can reset my password but i can't login :-) Can you please correct the pw length to the old maximum length ? Thanks in advance

    -> Solved by using the screen-Name Alias to login :)
    #TheWaterCooler


  • 2.  Re: Old login Mail too long

    Posted 11-18-2013 09:29 AM

    Hi DennisN,  Your "solved" comment is the correct one.  The new platform's log-in is based on 'user-names' and not email address (which you figured out).  You requested the "pw" length to be changed, but I'm assuming you meant the user-name field.  We modified the reset email address to point out the 'user-name' that is displayed in the email is what you would use to log-in with. 

     

    Regards,

    Mike Eversole


    #TheWaterCooler