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San Health download : web error "Unable to process SAML request."

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  • 1.  San Health download : web error "Unable to process SAML request."

    Posted 03-04-2019 07:50 AM

    Hello.

     

    Impossible for me to get my San Health files.

     

    I get the error "Unable to process SAML request." after beeing logged in when I come to the page : https://portal.broadcom.com/group/support/san-health .

     

    I tried to go to this page with different ways and browsers but with the same conclusion.

     

    Who can help me ?

     

    Thank you.

     

    Stephane


    #BrocadeSANHealthCommunity


  • 2.  Re: San Health download : web error "Unable to process SAML request."

    Posted 03-06-2019 06:40 AM

    I am having the same issue, any help would be appreciated.

     

    Dave


    #BrocadeSANHealthCommunity


  • 3.  Re: San Health download : web error "Unable to process SAML request."

    Posted 03-06-2019 08:59 AM


  • 4.  Re: San Health download : web error "Unable to process SAML request."

    Posted 03-20-2019 01:22 AM

    Hi - Wondering if you got the solution for this issue? I am getting same error message.


    #BrocadeSANHealthCommunity


  • 5.  Re: San Health download : web error "Unable to process SAML request."

    Posted 03-20-2019 07:40 AM

    Hello.

     

    No... The problem isstill here and no one in broadcom seems to have any envy to solve it ...

     

    In fact, I send directly a message to 'SANHealth.Admin@broadcom.com' , indicating the name of BSH files I initially send with the san health tool. Then, they sended me the reports some hours after.

     

     

     

     


    #BrocadeSANHealthCommunity


  • 6.  Re: San Health download : web error "Unable to process SAML request."
    Best Answer

    Posted 03-21-2019 06:43 AM

    Hello all,

     

    it looks like that there are multiple issues with accounts...

    @Jason McClellan Is there any possibility to look at that ?

     

    Thanks.


    #BrocadeSANHealthCommunity


  • 7.  Re: San Health download : web error "Unable to process SAML request."

    Posted 03-25-2019 03:32 AM

    My problem has been solved on last Thursday.

     

    So the problem has been fixed for me.


    #BrocadeSANHealthCommunity