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BNA 12.0.2 supportsave for switches failed

  • 1.  BNA 12.0.2 supportsave for switches failed

    Posted 08-26-2013 12:28 PM

    I am getting below error when try to run support save. they were running fine on older versions.

    supportsave's upload operation to host ip address xx.xx.xx.xx aborted. (the i address is BNA mgmt server)

    other error is

    :SupportSave Operation Failed. Reason : 1280 : CAL/XML request failed (error: Remote Host:Directory change failed.)16

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  • 2.  Re: BNA 12.0.2 supportsave for switches failed

    Posted 08-26-2013 03:25 PM

    You might be running into a known issue where the default install location path got changed during the upgrade . This caused the support save on the switches to fail . This is fixed in 12.1 release .

    I recommend  checking the path to see if something got changed during the upgrade , make the correction and try again .

    -Annie.


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