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SNA: E-Mail Subject with Port Name when Port offline

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  • 1.  SNA: E-Mail Subject with Port Name when Port offline

    Posted 01-18-2017 02:13 AM

    Hi all,

     

    I have configured Event Action in the SAN Network Advisor, when a port goes offline, I get an email. Now I see the port name in the text of the mail. In the subject of the mail, I see the switch IP address:

     

    Subject:

    Warning: 10.3.2.83 - Port 17 (0/17) changed its operational state to offline


    I want to see the port name here, which is offline, like:


    Warning: spwas002-s3-p1 - Port 17 (0/17) changed its operational state to offline

     


    This can be done under Monitor - Event Processing - Event Actions - Edit - 5. Action Group - 5.2 E-Mail Settings under Subject,
    "Select Custom to enter a new event description in the Subject field"
     
    Can I enter a variable for the port name here? If so, how is the variable (e.g.,%PORT_NAME% or $ PORT_NAME)?

     

    Thanks


    #BrocadeManagementSoftwareCommunity


  • 2.  Re: SNA: E-Mail Subject with Port Name when Port offline
    Best Answer

    Posted 01-30-2017 06:40 AM

    Hello @eyjo

     

    I spoke with a TAC representative regarding your inquiry and this was their response:

     

    The Subject field is just for text and won't recognize a variable. However, I think I can help you

    get most of what you want. We can't prevent BNA email from putting the switch IP in the subject field

    but you can modify the SNMP trap responsible for port offline / online events to include the port name.

     

    1. Edit the Event Action
    2. Go to Step 2 for Events
    3. Select "Traps" under the Show menu.
    4. Open the Fabric OS folder.
    5. Open the SW-MIB folder.
    6. Select swFCPortScn and click the right arrow.
    7. Go To Step 5.2 for Email Settings
    8. In the Subject area select "Use event description"
    9. Click on Finish
    10. Click on Close
    11. Go to Monitor -> SNMP Setup -> Event Reception
    12. Click on Trap Configuration
    13. Open the Standard SAN Traps folder
    14. Open the SW-MIB folder
    15. Highlight swFCPortScn
    16. In the Message field it should look like this:

    Port $2 changed its operational state to $1

     

    1. Add $3 to the beginning so that it looks like this:

    $3 - Port $2 changed its operational state to $1

     

    1. This will put the swFCPortName at the begining of the message.

    So after running all these steps, here is an example from my lab switch with a port 60 set up as an ISL. I've edited the output for brevity:

     

    K08-5300-153-69:root> portname

    port 60: Bartertown

     

    K08-5300-153-69:root> portdisable 60

     

     

    ** EMAIL SUBJECT LINE **

     

    Warning: 10.26.153.69 - Bartertown - Port 60 (0/60) changed its operational state to offline

     

     

    We hope this helps you; if we may assist you further via the Community, please let us know.

     

    Thank you!

     

    Denise K.

    Brocade Community Team

    @DeniseK


    #BrocadeManagementSoftwareCommunity


  • 3.  Re: SNA: E-Mail Subject with Port Name when Port offline

    Posted 01-30-2017 11:02 PM

    Hello @DeniseK

     

    That was exactly what I was looking for. Many Thanks.

     

    I have another question, maybe you have a solution as well:
    The alarm now works perfectly with physical ports.

    I would like also a mail, if a virtual port (NPIV) is "down".

    Do you have a solution for this?

     

    Thank you


    #BrocadeManagementSoftwareCommunity


  • 4.  Re: SNA: E-Mail Subject with Port Name when Port offline

    Posted 02-02-2017 07:43 AM

    Hello @eyjo

     

    I'm glad your initial question was resolved!

     

    While we still encourage the Community to assist with your post, I wanted to let you know that upon speaking with TAC regarding your second inquiry, their recommendation was to open a TAC case, so I have opened one for you. A representative from TAC will be contacting you shortly to ask for more information. Once received, they will assign your case to an engineer for assistance. I do urge you to continue to post in the Community and do let me know if I may further assist you in any way.

     

    Once your post is resolved, we will make sure to post the resolution back to the Community so that we may help others. 

     

    You can find out more about the TAC Engaged Program by clicking on the image below.

     

    Thank you!

     

     

    Denise

     

    tac_engaged.png

     

     

     

     


    #BrocadeManagementSoftwareCommunity


  • 5.  Re: SNA: E-Mail Subject with Port Name when Port offline

    Posted 03-21-2017 01:16 PM

    Hello @eyjo

    I wanted to check in with you - TAC has been unable to reach you regarding this open issue within the Brocade Community and has closed the case I opened as a result. I hope you were able to find a resolution. If yes, it would be great if you could post the resolution to help others. If no, please let me know if there's any way we can further assist you with this issue.

    Best Regards,

    Denise K.
    Brocade Community Team
    @DeniseK


    #BrocadeManagementSoftwareCommunity


  • 6.  Re: SNA: E-Mail Subject with Port Name when Port offline

    Posted 04-03-2019 11:44 PM

    Hi All,

     

    I am trying the same to update me or my team when the port goes offline(espcially F ports and E Ports). followed all the steps as suggested but I am not getting the email. I did go to email setup and verified Test mail which is working. Can someone help?

     

    Thanks,

    Manjunath


    #BrocadeManagementSoftwareCommunity


  • 7.  Re: SNA: E-Mail Subject with Port Name when Port offline

    Posted 04-05-2019 05:49 AM

    Hello,

     

    which FOS are you using ? Do you have Fabric watch or MAPS ?


    #BrocadeManagementSoftwareCommunity