Brocade Management Software Community

Expand all | Collapse all

Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

  • 1.  Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 07:19 AM

    Dear Brocade community,

     

    I just upgraded our BNA server from 12.4.4 to 14.0.1 and for some odd reason, I started receiving Event Action emails for all available categories.

     

    Weird thing is : this feature wasn't active before the upgrade, It didn't get activated by the upgrade procedure, and it's still inactive as of now !

     

    I tried re-activating then de-activating it, stopping the BNA services and restart them, nothing doesn't it. I'm still receiving tens of emails par minute.

     

    Is this normal ? Has anybody else out there experienced the same behavior ?

     

    Best regards.


    #BrocadeManagementSoftwareCommunity
    #BNAEVENTACTIONEMAILS


  • 2.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 01:36 PM

    What event actions do you have configured under Monitor -> Event Processing -> Event Actions?


    #BrocadeManagementSoftwareCommunity


  • 3.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 02:07 PM

    Dear Lindsay,

     

    Lots of customs Event actions configured there that suits my needs. But it's not those I'm concerned about.

     

    Those that are causing my headackes are under : Server > Users > Edit > Filter > Selected Event Categories and Events to be displayed.

     

    They started pouring spontaneously !?!

     

    Best regards.


    #BrocadeManagementSoftwareCommunity


  • 4.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 02:57 PM

    Has it enabled email alerting for users where it was not previously enabled, or has it reset filters, such that nothing is filtered (and everything gets sent)?


    #BrocadeManagementSoftwareCommunity


  • 5.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 03:06 PM
    Hello Lindsay,

    The later. Although none of the eligible devices or categories are selected, I have started receiving tons of e-mails for every possible event in our Network.

    Best regards.
    #BrocadeManagementSoftwareCommunity


  • 6.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 03:17 PM

    Odd. I'd start by enabling some filters, and disabling them (just in case it needs to 'reset' something). I'd also disable email on a per-user basis.

     

    I'd also log a support case for this. They might be able to find the problem in the DB.


    #BrocadeManagementSoftwareCommunity


  • 7.  Re: Impossible to stop receiving Event actions email since upgrade to BNA14.0.1

    Posted 05-12-2016 10:09 PM

    Hi,

     

    I did try enabling/disabling some filters but no changes.

     

    As for disabling email notifications per user, I can't as we only use one user. I'll open up a case for this.

     

    Best regards.


    #BrocadeManagementSoftwareCommunity