Recently, I am embarrassed because there are a lot of troubles of BR7800.
The event to which Tuunel is downed by BR7800 occurs by 7 users. The GE port is online.
One user's Exsample:
switchName: FCR0 switchType: 83.3 switchState: Online switchMode: Native switchRole: Principal switchDomain: 1 switchId: fffc01 zoning: ON switchBeacon: OFF FC Router: OFF FC Router BB Fabric ID: 1 Address Mode: 0 Index Port Address Media Speed State Proto ============================================== 16 16 011000 -- -- Offline VE 17 17 011100 -- -- Offline VE 18 18 011200 -- -- Offline VE Disabled (Persistent) 19 19 011300 -- -- Offline VE Disabled (Persistent) 20 20 011400 -- -- Offline VE Disabled (Persistent) 21 21 011500 -- -- Offline VE Disabled (Persistent) 22 22 011600 -- -- Offline VE Disabled (Persistent) 23 23 011700 -- -- Offline VE Disabled (Persistent) ge0 id 1G Online FCIP ge1 id 1G Online FCIP ge2 id 1G No_Light FCIP ge3 id 1G No_Light FCIP ge4 id 1G No_Light FCIP ge5 -- 1G No_Module FCIP
Even if do the reboot of the device on the WAN side, FCIP-Tunnel does not restore. When did the reboot of BR7800, Tunnel became online.The user is doubting the problem of BR7800. The cause is not understood though supportsave is analyzed. FOS is various with v6.4, v7.1, v7.3.
There might temporarily have been a problem in the network in the user environment. If abnormality is found on the network side, does FCIP-Tunnel become a situation in which BR7800 needs rebooting?
This need extra troubleshooting for find the root cause of this issue.
The best is to take supportsaves of both concerned units prior to reboot the switches.
If you have already valid supportsaves, could be good to open a support ticket.
Do you have already open a ticket to support?
Does those units are supported by an OEM?
Several resolution of defects around FCIP tunnels are fixed into FOS 7.3.1d and 7.4.1d (see release notes).
We wish to express our gratitude for the answer.Up to now, I have been requesting the investigation to the support of Brocade. However, the cause has not been clarified from supportsave.The support is recommended to apply latest FOS to me. But, if the cause is not understood, it is difficult to upgrade the firmware.
Concretely, please teach to me if there is Defect that needs the reload of BR7800.
There are several defects fixed and listed into 7.4.1d release (release note) where workaround you apply (reset the switch) may match. Defect #604324, 578927, 584796, 548713, 558611, 562473, 566666, 519709, 526447, 542559 and others potentially.
So I'm thinking this is a high number of potentials defects and resolutions for migrate your current FOS version to 7.4.1d version.
Thank you for the answer. I examine the upgrade of the firmware.