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FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

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  • 1.  FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

    Posted 08-29-2016 05:27 AM

    Hi

     

    Recently, I am embarrassed because there are a lot of troubles of BR7800.

     

    The event to which Tuunel is downed by BR7800 occurs by 7 users. The GE port is online.

     

    One user's Exsample:

    switchName: FCR0     
    switchType: 83.3     
    switchState: Online        
    switchMode: Native     
    switchRole: Principal     
    switchDomain: 1     
    switchId: fffc01      
    zoning:  ON  
    switchBeacon: OFF     
    FC Router: OFF     
    FC Router BB Fabric ID: 1     
    Address Mode: 0     
          
    Index Port Address Media Speed State     Proto      
    ==============================================      

     16  16   011000   --    --   Offline     VE        
     17  17   011100   --    --   Offline     VE        
     18  18   011200   --    --   Offline     VE  Disabled (Persistent)       
     19  19   011300   --    --   Offline     VE  Disabled (Persistent)       
     20  20   011400   --    --   Offline     VE  Disabled (Persistent)       
     21  21   011500   --    --   Offline     VE  Disabled (Persistent)       
     22  22   011600   --    --   Offline     VE  Disabled (Persistent)       
     23  23   011700   --    --   Offline     VE  Disabled (Persistent)       
         ge0  id    1G   Online    FCIP       
         ge1  id    1G   Online    FCIP       
         ge2  id    1G   No_Light  FCIP       
         ge3  id    1G   No_Light  FCIP       
         ge4  id    1G   No_Light  FCIP       
         ge5  --    1G   No_Module FCIP       

     

    Even if do the reboot of the device on the WAN side, FCIP-Tunnel does not restore. When did the reboot of BR7800, Tunnel became online.
    The user is doubting the problem of BR7800. The cause is not understood though supportsave is analyzed. FOS is various with v6.4, v7.1, v7.3.

    There might temporarily have been a problem in the network in the user environment. If abnormality is found on the network side, does FCIP-Tunnel become a situation in which BR7800 needs rebooting?


    #BrocadeFibreChannelNetworkingCommunity
    #7800
    #fcip


  • 2.  Re: FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

    Posted 08-29-2016 06:28 AM

    Hello,

     

    This need extra troubleshooting for find the root cause of this issue.

    The best is to take supportsaves of both concerned units prior to reboot the switches.

    If you have already valid supportsaves, could be good to open a support ticket.

    Do you have already open a ticket to support?

    Does those units are supported by an OEM?

     

     


    #BrocadeFibreChannelNetworkingCommunity


  • 3.  Re: FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

    Posted 08-29-2016 06:46 AM
      |   view attached

    Several resolution of defects around FCIP tunnels are fixed into FOS 7.3.1d and 7.4.1d (see release notes).

     


    #BrocadeFibreChannelNetworkingCommunity

    Attachment(s)



  • 4.  Re: FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

    Posted 09-02-2016 06:03 AM

    We wish to express our gratitude for the answer.
    Up to now, I have been requesting the investigation to the support of Brocade. However, the cause has not been clarified from supportsave.
    The support is recommended to apply latest FOS to me. But, if the cause is not understood, it is difficult to upgrade the firmware.

    Concretely, please teach to me if there is Defect that needs the reload of BR7800.


    #BrocadeFibreChannelNetworkingCommunity


  • 5.  Re: FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.
    Best Answer

    Posted 09-05-2016 03:16 AM

    There are several defects fixed and listed into 7.4.1d release (release note) where workaround you apply (reset the switch) may match. Defect #604324, 578927, 584796, 548713, 558611, 562473, 566666, 519709, 526447, 542559 and others potentially.

    So I'm thinking this is a high number of potentials defects and resolutions for migrate your current FOS version to 7.4.1d version.


    #BrocadeFibreChannelNetworkingCommunity


  • 6.  Re: FCIP-Tunnel of BR7800 is downed. If BR7800 is not rebooted, Tunnel does not restore.

    Posted 09-05-2016 08:23 PM

    Thank you for the answer. I examine the upgrade of the firmware.


    #BrocadeFibreChannelNetworkingCommunity