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What is the link to download latest FOS for 6510, 6520 and DCX

  • 1.  What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-14-2019 03:44 PM

    I can't find the link to download latest firmware for Brocade SAN switches.


    #BrocadeFibreChannelNetworkingCommunity


  • 2.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 05:42 AM

    This past weekend Brocade/Broadcom was transitioning the legacy Brocade portal to the Broadcom portal.

    I notice as of Monday morning some functionality was not working including the ability to download FOS.

     

    This morning, when starting from Broadcom webpage https://portal.broadcom.com/group/support/home , then

    clicking "Software Download" icon, then entering Fibre Channel Networking. There are 379 items. I  sorted the output by Document Type

    to find all items listed as "Software" are Network Advisor, DCFM and EZ Switch setup downloads.  I found no downloads

    for FOS. 

     

    Re-examining the home CSP page and exploring the various Apps failed to find FOS software downloads.

    Either something is broke in linkage to FOS downloads or the downloads are located somewhere not intuitive.

     


    #BrocadeFibreChannelNetworkingCommunity


  • 3.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 06:51 AM
    Yes I ran into the same problem. it shows documents instead of FOS versions.
    #BrocadeFibreChannelNetworkingCommunity


  • 4.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 08:22 AM

    @Shmuel Keshev

    sajid.g.hussain@oracle.com" data-itemmentionkey="588b1809-3c73-4063-b73b-c0ce90d3aa3d" biobubblekey="mentionadb6428a-e96d-4339-8cc8-54d7454dc677" href="https://community.broadcom.com/network/members/profile?UserKey=adb6428a-e96d-4339-8cc8-54d7454dc677" data-can-remove="False">@sajid.g.hussain@oracle.com

    @Douglas Tocci

     

    FOS is no longer available for without Active Maintenance Contract

     

    if the Switch was delivered trough the OEM, the first address for downloa dis the OEM, in such case, HP, IBM, DELL/EMC, NetApp, and Huawei.


    #BrocadeFibreChannelNetworkingCommunity


  • 5.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 08:36 AM

    We do have active maintenance contract from Brocade.


    #BrocadeFibreChannelNetworkingCommunity


  • 6.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 08:39 AM

    sajid.g.hussain@oracle.com" data-itemmentionkey="4089070e-8af2-425b-bb42-0a8d04bfdb36" biobubblekey="mentionadb6428a-e96d-4339-8cc8-54d7454dc677" href="https://community.broadcom.com/network/members/profile?UserKey=adb6428a-e96d-4339-8cc8-54d7454dc677" data-can-remove="False">@sajid.g.hussain@oracle.com

     

    as you are Oracle Employ, you should have access to dedicated download Channel.

     

    otherwise aks you PM, and open a TAC with the Brocade/Broadcom Support.


    #BrocadeFibreChannelNetworkingCommunity


  • 7.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 08:44 AM

     called Broadcom support and open the case. As opening new case was also not working plus I lost all my previously opened cases.

     

    Seems issue with migrating to new portal.

     

    Case#2000254


    @Antonio Bongiorno wrote:

    sajid.g.hussain@oracle.com" data-itemmentionkey="8f2b61c2-6e8b-40af-8f59-94f63f15e06e" biobubblekey="mentionadb6428a-e96d-4339-8cc8-54d7454dc677" href="https://community.broadcom.com/network/members/profile?UserKey=adb6428a-e96d-4339-8cc8-54d7454dc677" data-can-remove="False">@sajid.g.hussain@oracle.com

     

    as you are Oracle Employ, you should have access to dedicated download Channel.

     

    otherwise aks you PM, and open a TAC with the Brocade/Broadcom Support.


     


    #BrocadeFibreChannelNetworkingCommunity


  • 8.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 10:12 AM

    Downloading using dedicated Fibre Channel Networking does not work.  There are simply no FOS levels listed.

     

    Attempts to access the FOS firmware via OEM portal also fail.  

     

    We where told by Broadcom that they are aware of the issues (FOS download and case mgmt) and are working on it.

     

    It may take up to 48hrs to resolve.  In the meantime you'll need to contact Broadcom support if you need immediate

    help.

     


    #BrocadeFibreChannelNetworkingCommunity


  • 9.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 03:26 PM
    24hours since my case. Still no FOS downloads
    #BrocadeFibreChannelNetworkingCommunity


  • 10.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 09:27 PM

    sajid.g.hussain@oracle.com" data-itemmentionkey="4f33a620-2d8d-4e08-a201-4f1dbdf8536d" biobubblekey="mentionadb6428a-e96d-4339-8cc8-54d7454dc677" href="https://community.broadcom.com/network/members/profile?UserKey=adb6428a-e96d-4339-8cc8-54d7454dc677" data-can-remove="False">@sajid.g.hussain@oracle.com

     

    what kind of FOS Release are you looking for ?

     

    apart on that, if you opened a TAC, the Support team should be able due you request to send a URL with the required FOS for Download.

     

     


    #BrocadeFibreChannelNetworkingCommunity


  • 11.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-18-2019 12:54 AM

    Hi guys,

     

    I got also this issue, trying to login directly to Broadcom portal, as I did with Brocade... Then I tried to use our internal support portal that provides a link to Broadcom; Now I can access to the download pages. I suppose the access is allowed by this link and not using the domain name in the e-mail address as that was the case before.

     

    Good luck,

    Christian


    #BrocadeFibreChannelNetworkingCommunity


  • 12.  Re: What is the link to download latest FOS for 6510, 6520 and DCX

    Posted 01-15-2019 08:43 AM

    I called Broadcom support and open the case. As opening new case was also not working plus I lost all my previously opened cases.

     

    Seems issue with migrating to new portal.

     

    Case#2000254


    @Douglas Tocci wrote:

    This past weekend Brocade/Broadcom was transitioning the legacy Brocade portal to the Broadcom portal.

    I notice as of Monday morning some functionality was not working including the ability to download FOS.

     

    This morning, when starting from Broadcom webpage https://portal.broadcom.com/group/support/home , then

    clicking "Software Download" icon, then entering Fibre Channel Networking. There are 379 items. I  sorted the output by Document Type

    to find all items listed as "Software" are Network Advisor, DCFM and EZ Switch setup downloads.  I found no downloads

    for FOS. 

     

    Re-examining the home CSP page and exploring the various Apps failed to find FOS software downloads.

    Either something is broke in linkage to FOS downloads or the downloads are located somewhere not intuitive.

     


     


    #BrocadeFibreChannelNetworkingCommunity