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109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code=9 disables condor2 chip

  • 1.  109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code=9 disables condor2 chip

    Posted 03-04-2019 08:41 AM

    I got an alert that we had lost half of our storage paths and saw the following errors.  The 24 ports in use went disabled.  

    Reboot the switch and see if it recurs? Running 7.4.1d.

     

    Thanks!

     

     

    2019/03/01-16:32:59:109749, [C2-5654], 1234508/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:58:919590

    2019/03/01-16:32:59:109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
    disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:58:919681

    2019/03/01-16:32:59:109813, [BL-5215], 1234510/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:58:919768

    2019/03/01-16:32:59:109834, [BL-5263], 1234511/0, CHASSIS, CRITICAL, DS_5300B, Faulting switch, OID:0x43000000, pulsar_blade.c, line: 1919, comp:emd0, ltime:2019/03/01-16:32:58:919858

    2019/03/01-16:32:59:109855, [C2-5400], 1234512/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x43029838] goes OFFLINE in trunk group [2 7 ] , OID:0x43013880, c2_trksm.c, line: 3124, comp:emd0, ltime:2019/03/01-16:32:59:006040

    2019/03/01-16:32:59:109876, [C2-5400], 1234513/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x43029839] goes OFFLINE in trunk group [3 6 ;] , OID:0x43013880, c2_trksm.c, line: 2845, comp:emd0, ltime:2019/03/01-16:32:59:006650

    2019/03/01-16:32:59:109915, [C2-5400], 1234514/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983a] goes OFFLINE in trunk group [6 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:007465

    2019/03/01-16:32:59:109936, [C2-5400], 1234515/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983b] goes OFFLINE in trunk group [2 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:008255

    2019/03/01-16:32:59:109957, [C2-5400], 1234516/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983c] goes OFFLINE in trunk group [5 4 ;] , OID:0x43013880, c2_trksm.c, line: 2845, comp:emd0, ltime:2019/03/01-16:32:59:008857

    2019/03/01-16:32:59:109979, [C2-5400], 1234517/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983e] goes OFFLINE in trunk group [4 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:010391

    2019/03/01-16:32:59:110001, [C2-5654], 1234518/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:59:075644

    2019/03/01-16:32:59:110021, [C2-5813], 1234519/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
    disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:59:075734

    2019/03/01-16:32:59:110043, [BL-5215], 1234520/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:59:075815

    2019/03/01-16:32:59:110064, [C2-5679], 1234521/0, CHASSIS, INFO, DS_5300B, S0,P-1(0): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028000, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:075920

    2019/03/01-16:32:59:110085, [C2-5868], 1234522/0, CHASSIS, INFO, DS_5300B, S0,P-1(0): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028000, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:075999

    2019/03/01-16:32:59:110106, [C2-5679], 1234523/0, CHASSIS, INFO, DS_5300B, S0,P-1(1): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028001, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:076328

    2019/03/01-16:32:59:110128, [C2-5868], 1234524/0, CHASSIS, INFO, DS_5300B, S0,P-1(1): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028001, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:076407

    2019/03/01-16:32:59:110149, [C2-5679], 1234525/0, CHASSIS, INFO, DS_5300B, S0,P-1(2): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028002, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:076704

    2019/03/01-16:32:59:110169, [C2-5868], 1234526/0, CHASSIS, INFO, DS_5300B, S0,P-1(2): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028002, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:076782

    2019/03/01-16:32:59:110190, [C2-5679], 1234527/0, CHASSIS, INFO, DS_5300B, S0,P-1(3): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x0 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028003, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077076

    2019/03/01-16:32:59:110227, [C2-5868], 1234528/0, CHASSIS, INFO, DS_5300B, S0,P-1(3): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028003, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:077154

    2019/03/01-16:32:59:110247, [C2-5679], 1234529/0, CHASSIS, INFO, DS_5300B, S0,P-1(4): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028004, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077605

    2019/03/01-16:32:59:110268, [C2-5868], 1234530/0, CHASSIS, INFO, DS_5300B, S0,P-1(4): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028004, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:077683

    2019/03/01-16:32:59:110303, [C2-5679], 1234531/0, CHASSIS, INFO, DS_5300B, S0,P-1(5): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x0 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028005, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077985

    2019/03/01-16:32:59:110324, [C2-5868], 1234532/0, CHASSIS, INFO, DS_5300B, S0,P-1(5): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028005, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078063

    2019/03/01-16:32:59:110344, [C2-5679], 1234533/0, CHASSIS, INFO, DS_5300B, S0,P-1(6): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028006, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:078363

    2019/03/01-16:32:59:110363, [C2-5868], 1234534/0, CHASSIS, INFO, DS_5300B, S0,P-1(6): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028006, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078441

    2019/03/01-16:32:59:110384, [C2-5679], 1234535/0, CHASSIS, INFO, DS_5300B, S0,P-1(7): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028007, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:078739

    2019/03/01-16:32:59:110404, [C2-5868], 1234536/0, CHASSIS, INFO, DS_5300B, S0,P-1(7): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028007, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078817

    2019/03/01-16:32:59:110424, [C2-5679], 1234537/0, CHASSIS, INFO, DS_5300B, S0,P-1(24): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028018, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:079274

    2019/03/01-16:32:59:110444, [C2-5868], 1234538/0, CHASSIS, INFO, DS_5300B, S0,P-1(24): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028018, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:079352

    2019/03/01-16:32:59:110465, [C2-5679], 1234539/0, CHASSIS, INFO, DS_5300B, S0,P-1(25): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028019, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:079664

    2019/03/01-16:32:59:110485, [C2-5868], 1234540/0, CHASSIS, INFO, DS_5300B, S0,P-1(25): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028019, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:079743

    2019/03/01-16:32:59:110506, [C2-5679], 1234541/0, CHASSIS, INFO, DS_5300B, S0,P-1(26): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x1., OID:0x4302801a, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080054

    2019/03/01-16:32:59:110526, [C2-5868], 1234542/0, CHASSIS, INFO, DS_5300B, S0,P-1(26): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801a, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:080132

    2019/03/01-16:32:59:110548, [C2-5679], 1234543/0, CHASSIS, INFO, DS_5300B, S0,P-1(27): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x2., OID:0x4302801b, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080440

    2019/03/01-16:32:59:110570, [C2-5868], 1234544/0, CHASSIS, INFO, DS_5300B, S0,P-1(27): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801b, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:080518

    2019/03/01-16:32:59:110590, [C2-5679], 1234545/0, CHASSIS, INFO, DS_5300B, S0,P-1(28): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801c, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080984

    2019/03/01-16:32:59:110611, [C2-5868], 1234546/0, CHASSIS, INFO, DS_5300B, S0,P-1(28): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801c, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081062

    2019/03/01-16:32:59:110631, [C2-5679], 1234547/0, CHASSIS, INFO, DS_5300B, S0,P-1(29): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801d, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:081378

    2019/03/01-16:32:59:110652, [C2-5868], 1234548/0, CHASSIS, INFO, DS_5300B, S0,P-1(29): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801d, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081457

    2019/03/01-16:32:59:110690, [C2-5679], 1234549/0, CHASSIS, INFO, DS_5300B, S0,P-1(30): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x2., OID:0x4302801e, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:081771

    2019/03/01-16:32:59:110718, [C2-5868], 1234550/0, CHASSIS, INFO, DS_5300B, S0,P-1(30): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801e, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081849

    2019/03/01-16:32:59:110745, [C2-5679], 1234551/0, CHASSIS, INFO, DS_5300B, S0,P-1(31): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801f, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:082161

    2019/03/01-16:32:59:110773, [C2-5868], 1234552/0, CHASSIS, INFO, DS_5300B, S0,P-1(31): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801f, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:082238

    2019/03/01-16:32:59:110800, [C2-5654], 1234553/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:59:082700

    2019/03/01-16:32:59:110829, [C2-5813], 1234554/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
    disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:59:082782

    2019/03/01-16:32:59:110856, [BL-5215], 1234555/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:59:082862

    2019/03/01-16:32:59:110885, [DGD-5006], 1234556/0, CHASSIS, INFO, DS_5300B, DIAGD: Unit Fault :type:0x8 subtype:0x40 object:0x1 unitnum:0x0 modid:0x5 reason:0x15., main.c, line: 1144, comp:dgd, ltime:2019/03/01-16:32:59:107636

    2019/03/01-16:32:59:119529, [EM-5013], 1234557/0, CHASSIS, INFO, DS_5300B, Change in fltdisp status, now: 0x2, OID:0x43000000, em_board_lib.c, line: 1582, comp:emd, ltime:2019/03/01-16:32:59:116493

    2019/03/01-16:32:59:119584, [DGD-5006], 1234558/0, CHASSIS, INFO, DS_5300B, DIAGD: Unit Fault :type:0x8 subtype:0x40 object:0x1 unitnum:0x0 modid:0x2 reason:0x15., main.c, line: 1144, comp:dgd, ltime:2019/03/01-16:32:59:118523

    2019/03/01-16:32:59:119605, [EM-1134], 1234559/15109, FFDC | CHASSIS, ERROR, DS_5300B, Switch set to faulty, rc=20015., OID:0x43000000, em_board_lib.c, line: 1826, comp:emd, ltime:2019/03/01-16:32:59:119445

    2019/03/01-16:32:59:124969, [RAS-5001], 1234560/0, CHASSIS, INFO, DS_5300B, Message EM-1134 caused FFDC event, ffdcd.c, line: 1054, comp:raslogd, ltime:2019/03/01-16:32:59:121216

    2019/03/01-16:32:59:125142, [RAS-1001], 1234561/15110, CHASSIS, INFO, DS_5300B, First failure data capture (FFDC) event occurred., ffdcd.c, line: 1059, comp:raslogd, ltime:2019/03/01-16:32:59:121417

    2019/03/01-16:32:59:477841, [TRCE-5001], 1234562/0, CHASSIS, INFO, DS_5300B, trace: 27739648, trace_device.c, line: 775, comp:Trace Process, ltime:2019/03/01-16:32:59:477714

    2019/03/01-16:32:59:498714, [TRCE-1001], 1234563/15111, CHASSIS, WARNING, DS_5300B, Trace dump available ! (reason: FFDC)., trace_process_u, line: 142, comp:Trace Process, ltime:2019/03/01-16:32:59:498590

     


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  • 2.  Re: 109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code=9 disables condor2 chip

    Posted 03-11-2019 05:51 AM

    ASIC faulting and dropping 24 connections is obviously not a good sign. 

     

    Yes, reboot the switch to determine if the ASIC can recover.  However, you should really open a service request with your

    SAN switch support for further investigation.    The FFDC trace should offer details from which an accurate action plan

    can be given which mignt include replacing the 5300.

     

    The "5000" series messages in the RASLog are Brocade proprietary and unpublished so it is unlikely you will find any details on

    the definition of each message.


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