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Cannot enable ports on Storageworks SAN switch 2/16V

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  • 1.  Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-09-2014 05:51 AM

    hi,
    We have a StorageWorks SAN Switch 2 / 16V that was currently working fine on a SAN. We needed to reuse it, in other site, so we restarted the switch to factory with the following commands:

     

    switchdisable
    cfgdisable (hit "and" at prompt)
    cfgclear (hit "and" at prompt)
    cfgSave (hit "and" at prompt)
    configdefault
    switchenable
    reboot

     

    once the switch restarts, it doesn´t allow us to enable the ports and the command switchShow shows the following:

     

    san_hornos:admin> switchshow

    switchName:     san_hornos

    switchType:     26.2

    switchState:    Online

    switchMode:     Native

    switchRole:     Principal

    switchDomain:   1

    switchId:       fffc01

    switchWwn:      10:00:00:05:1e:34:3e:31

    zoning:         OFF

    switchBeacon:   OFF

     

    Port Media Speed State

    =========================

      0   id    2G   No_Light  Disabled

      1   id    2G   No_Light  Disabled

      2   --    2G   Port_Flt  Disabled

      3   id    2G   No_Light  Disabled

      4   id    2G   No_Light  Disabled

      5   id    2G   No_Light  Disabled

      6   id    2G   No_Light  Disabled

      7   id    2G   No_Light  Disabled

      8   id    2G   No_Light  Disabled

      9   id    2G   No_Light  Disabled

    10   id    2G   No_Light  Disabled

    11   id    2G   No_Light  Disabled

    12   id    2G   No_Light  Disabled

    13   id    2G   No_Light  Disabled

    14   id    2G   No_Light  Disabled

    15   id    2G   No_Light  Disabled

    san_hornos:admin>

     

    when we try to issue the command portenable on a port, it shows:

     

    portEnable failed check if switch is disabled or slot is off

     

    Also, the sfpshow command does not display information about any of the sfp and lights in the ports are one in green (not blinking) and the other in orange blinking.

     

    The switch has a licence and it is correct.

     

    san_hornos:admin> licenseshow
    xxxxxxxxxxxxxxxxxxx:
        Web license
        Zoning license
        2 Domain Fabric license
    san_hornos:admin>  

     

    I am enable to connect to the switch through telnet and serial, and with admin and root accounts.

     

    Any idea about how to fix it?

    Thanks!!

     

     

     


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  • 2.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-10-2014 02:55 PM
    What firmware version is on the switch?
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  • 3.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-10-2014 02:57 PM
    Did you try switchdisable/switchenable?
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  • 4.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 05:37 AM

    Hi alexey and thanks for the reply.

    The switch has the following Firmware version:

     

    san_hornos:admin> firmwareshow
    Primary partition: v4.2.0b
    Secondary Partition: v4.2.0b
    san_hornos:admin>

     

    and yes, i try to issue the commands switchdisable and switchenable, also reboot the switch several times, issue the command portcfgpersistentenable but none of it really works.

     

    thanks for any idea.

     

    Regards.


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  • 5.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 06:56 AM

    can you post the output of errdump?


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  • 6.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 07:12 AM

    Hi Felipon, here you go.

     

    san_hornos:admin> errdump

    Error 13
    --------
    0x264 (fabos): Dec 11 12:07:06
    Switch: 0, Info FABRIC-DOMAIN_INFO, 4, Domain 1

    Error 12
    --------
    0x264 (fabos): Dec 11 12:07:06
    Switch: 0, Info FABRIC-SWITCH_ROLE, 4, Principal switch

    Error 11
    --------
    0x24e (fabos): Dec 11 12 0x264 (fabos): Switch: 0, Info :06:56
    Switch:FABRIC-DOMAIN_INFO, 4, 0, Error EM-SWIDomain 1
    TCH_FAULTY, 2, S
    witch set to fau
    lty, rc=0x30000

    Error 10
    --------
    0x24e (fabos): Dec 11 12:06:56
    Switch: 0, Error EM-SWITCH_FAULTY, 2, Switch set to faulty, rc=0x30000

    Error 09
    --------
    0x3c5 (fabos): Dec 11 12:05:55
    Switch: 0, Critical DIAG-INIT, 1, txdpath:ExtLB, pass 1,
    Pt0/2(2) Ch0/2 2Gbps Failed to go active after initialization,
    Err# 139023A 0002

    Error 08
    --------
    0x24f (fabos): Dec 11 12:04:26
    Switch: 0, Info HAM-REBOOT_REASON, 4, Switch reboot, reason: Unknown

    Error 07
    --------
    0x265 (fabos): Dec 11 12:04:23 (2)
    Switch: 0, Info ZONE-DB_RESTORE_TIME, 4, Zone-DB size (8) bytes. Wallclock Restore time (3) milli-sec [normal].

    Error 06
    --------
    0x24e (fabos): Dec 09 11:43:23
    Switch: 0, Error EM-SWITCH_FAULTY, 2, Switch set to faulty, rc=0x30000

    Error 05
    --------
    0x24e (fabos): Dec 09 11:43:23
    Switch: 0, Error EM-SWITCH_FAULTY, 2, Switch set to faulty, rc=0x30000

    Error 04
    --------
    0x3bf (fabos): Dec 09 11:42:22
    Switch: 0, Critical DIAG-INIT, 1, txdpath:ExtLB, pass 1,
    Pt0/2(2) Ch0/2 2Gbps Failed to go active after initialization,
    Err# 139023A 0002

    Error 03
    --------
    0x24e (fabos): Dec 09 11:40:54
    Switch: 0, Error EM-FRU_FAULTY, 2, Power supply 1 set to faulty, rc=0x2000e

    Error 02
    --------
    0x24f (fabos): Dec 09 11:40:53
    Switch: 0, Info HAM-REBOOT_REASON, 4, Switch reboot, reason: Unknown

    Error 01
    --------
    0x2ffe (fabos): Dec 05 17:20:03
    Switch: 0, Info ERRLOG-NV_LOG_CLRD, 4, Persistent error log cleared


    2san_hornos:admin>


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  • 7.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 08:02 AM

    Luis,

     

    really, don't sond good with this Switch, and is not a discussion if this is a "museum rarity" or is not.

     

    please try follow:

     

    from command line, execute the command "savecore -l"     Note ( caracter l = L )

     

    if any dump file is available, please remove with the operand -R

     

    Additional, a BUG was present in old FOS 4.x Release, this bug full the compact Flash.

     

    here is a command syntax available which I at the moment don't remeber, but you must access with "root" credential.

     

    I'll try to find this and coming back.

     

    let me know what happened.

     

     


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  • 8.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 08:32 AM

    I found more....

     

    FOS 4..2.0b have a BUG which was closed in FOS 4.4.0b

     

    this BUG caused exactely the problem you get out after power down or reboot.

     

    is also most probable that the switch is not defective, and you need you to Upgrade the FOS.

     

    This FOS release is not longer for Download available, ( BTW: WARNING! don't use or Upgrade to FOS 4.4.0 or FOS 4.4.0a ) in such case you made the switch corrupt.

     

    I've the release in my Lab, but unfortunately at the moment I don't have access to.


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  • 9.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 08:51 AM

    Thanks for the reply Antonio, the switch come to life again like a walking dead after i issue the command diagDisablePost

    But whenever you can send me the FOS Upgrade, it will be aprecciated, and i will apply the update.

     

    Thanks!

     

     


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  • 10.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 08:58 AM

    fine that work :-)

     

    I'm at the moment out of Country, whe I have acces to the FOS Package coming back.

     

    In the meantime try with google for the FOS package, I would suggest to upgrade first to 4.4.0b and the to 5.0.x ->5.1 ->5.2.x

     

    The Switch is Supported until FOS 5.3.2c


    #BrocadeFibreChannelNetworkingCommunity


  • 11.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 09:12 AM
    ps: i'm still curious - do you have SFP module installed in the port #2?
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  • 12.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 09:30 AM

    Thanks for the advice, i´m almost new in SAN stuff and didn´t realize about having the diag post disable.

     

    At the moment there is no a SFP module on port #2, but it was, and i try booting the switch with and without the SFP, same results

    And I am not offended about museum rarity in any way, just grateful.

     

    And if you think it´s a museum rarity, i better don´t tell the whole history, this museum rarity is to replace a old old old HP 8 ports SAN HUB i think, it can´t be called switch.

     

    Thanks

     


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  • 13.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 09:46 AM

    so did i get you right - WITH SFP #2 it was also showing "Port_Flt"? or maybe something else, but clearly different from all other ports?

    omg!!! are you talking about A3724A???

    http://www.zdtronic.com/images/A3724A.JPG

    ... i used to work with them before 2000 ... firmware upgrade took around 10-12 hrs via rs-232 using xmodem!!! and i had four of them to upgrade!!!


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  • 14.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 11:52 AM

    Yes, the port #2 was in Port_Flt when the SFP was in the switch

    And yes, you´re right, some dude thought that putting a A3724A was a great idea, and now we have to deal with it. It has no management, no zonning, no nothing!!

     

    So if you look that way, the old fashioned Brocade 16 Ports is like a Ferrari :smileyvery-happy:

     

    Thanks guys for the answers


    #BrocadeFibreChannelNetworkingCommunity


  • 15.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 12:03 PM
    well, A3724A doesn't really need any management, because it's just a HUB :)
    and in a way, it has some management. did you try connecting with rs-232? if you have the latest ;) firmware, it will even allow you to configure an IP address on the ethernet port and then configure some SNMP details! it will even send you traps when any links are going up/down! isn't that just great? :)
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  • 16.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 07:18 AM
    Port 2 failure looks like an ASIC defect to me. So it could be that there is a hardware issue which prevents further operations.
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  • 17.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 07:21 AM
    Do you really still have 2Gb hosts and storage devices that you want to connect using this museum rarity? :)
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  • 18.  Re: Cannot enable ports on Storageworks SAN switch 2/16V
    Best Answer

    Posted 12-11-2014 07:33 AM
    Try one more thing, enter command
    diagDisablePost
    And then reboot the switch again
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  • 19.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 08:48 AM

    Just great!

     

    I issued the command diagDisablePost, then boot the switch and it come to life again, all ports enabled and system warning go off.

     

    I am agreed with you guys, it´s just a museum rarity, but it is what we have for now and if i think it better, i´m going to cry :smileysad:

     

    Thanks for the help Alexey.

     

    san_hornos:admin> switchshow
    switchName: san_hornos
    switchType: 26.2
    switchState: Online
    switchMode: Native
    switchRole: Principal
    switchDomain: 1
    switchId: fffc01
    switchWwn: 10:00:00:05:1e:34:3e:31
    zoning: OFF
    switchBeacon: OFF

    Port Media Speed State
    =========================
    0 id N2 No_Light
    1 id N2 No_Light
    2 -- N2 No_Module
    3 id N2 No_Light
    4 id N2 No_Light
    5 id N2 No_Light
    6 id N2 No_Light
    7 id N2 No_Light
    8 id N2 No_Light
    9 id N2 No_Light
    10 id N2 No_Light
    11 id N2 No_Light
    12 id N2 No_Light
    13 id N2 No_Light
    14 id N2 No_Light
    15 id N2 No_Light
    san_hornos:admin>

     

    Thanks!


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  • 20.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 09:10 AM
    glad that it worked!

    i apologize for my "museum rarity" joke and i hope you weren't offended. i love myself to play with the old stuff. life often proves that older products were usually built better than new fancy stuff.

    but i have some bad news for you. you've disabled the POST (power-on self test) and the switch booted without startup diagnostics. this means that it couldn't pass this diags before, and most likely - because of the hardware issue.

    you'll be good to upgrade the FOS as suggested by Antonio. then you might try "diagenablepost" and see if switch would reboot with POST enabled - who knows, maybe new FOS will interpret the test results differently and will enable switch operations after that. if this wouldn't work, you could revert back and disable POST again.

    good luck! and i hope you could eventually get yourself something like brocade 300 (maybe a second hand) for a replacement of this gran-daddy :)
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  • 21.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 09:14 AM

    Luis,

     

    follow this URL

     

    ftp://public.dhe.ibm.com/eserver/xseries/

     

    at the page end there are TWO FOS package, 4.4.0c and 4.4.1a

     

    here is another package, 5.0.2 but show to me ( from a small MB Size ) this is a special package for Blade Switch, you should not use this 5 Upgrade


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  • 22.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 11:58 AM

    Antonio,

     

    I have just finished installing the FOS updates to the switch, first 4.4.0c and them 4.4.1a, but still, when i issue the command diagEnablePost the switch goes to faulty and all the ports to Disable.

    So i think the switch has, and always had a hardware problem, but previous administrators didn´t care about it, so i´ll try to find other FOS updates and try, but if it didn´t work, it´s the only switch we have, so it will have a nice diagDisablePost on it.

     

    Thanks for the help!


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  • 23.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 12:07 PM
    well that's a workaround.

    just beware that the switch will never try doing any self diagnostics on the boot, and therefore, if some further errors will appear, it might misbehave and you'll only know that when it will go live.

    so take care.
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  • 24.  Re: Cannot enable ports on Storageworks SAN switch 2/16V

    Posted 12-11-2014 07:36 AM
    And one more question: do you have an SFP inserted in the port #2?
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