Brocade Fibre Channel Networking Community

ES-4700 connection problems

  • 1.  ES-4700 connection problems

    Posted 03-19-2013 02:38 AM

    I have a McData Sphereon ES-4700 and some QLogic QLA/QLE-2460 4gb HBA's that came with the lab space I just inherited.

    I have no documentation or notes or anything the gear.

    I am currently running QLA/QLE-2360 2gb HBA's with an EMC DS-16B fabric switch.

    While re-racking the servers and tape libraries, I decided to intall the 2460's but connected everything up to the EMC DS-16B. 

    Everything worked fine - QLogic's SANSurfer saw everything as did BackupExec.

    I swapped in the ES-4700, it powered up okay, i see green lights on all the connected fiber ports, but i see nothing in SanSurfer.

    I can log into the RS-232 console using "password" for the C> prompt, "level-2" for the SSP> prompt and "neergmc" or "redips" for (P) SSP> prompt.

    I set the IP address for my network and tried to access it via telnet and http.

    The default credentials of "Administrator" and "password" were rejected in both.

    The main thing i want is to be able to reset the password so i can get in either by HTTP or Telnet.

    I could care less about zoning or any other deep fiber switch fabric configuration.

    I scoured this forum for every thread that might be helpful (because I know someone will say - "i had that problem, this thread was the answer") but while it worked for them, i'm still stuck.

    I tried  (from post "McData 4700 No Telnet or Web")

      (P) SSP> cli

      (P) SSP> ews

      (P) SSP> cli st 1

      (P) SSP> ews st 1

    saw that _cli_enabled is "yes" and _ews_enabled is "yes"

      (P) SSP> ews cnfg 2

    got the mssages

      "EWS _clean_up called"

      "The Embedded Web Server has been reset."

      "The Command Line Interface has been reset."

    did not change the password

    I tried  (from post "McData 4700 No Telnet or Web")

      Holding the IML button for more than 3 seconds, but less than 10

      Holding the IML button for more than 10 seconds

    did not change the password

    I tried  (from post "McData 4700 and pcp nvreset")

      (P) SSP> pcp swoff

      (P) SSP> pcp nvreset

      (P) SSP> pcp swon

    but got "PCP Custom Commands are already registered" message.

    I tried this, from IBM's support forum (Password reset on a 2026-432 Fiber Switch)

      (P) SSP> pcpswoff

      (P) SSP> pcpnvreset

      (P) SSP> pcpswon

    Same commands from above without spaces.

    That did the trick, I can now get into switch, and everything in the switch GUI looks good so far.

    I currently have two servers, one tape library and one tape drive plugged in.

    Looking at the GUI of the switch, I see the corresponding connection/link lights

    In the Port List, I see 4 ports (0, 2, 4, 6) as Unblocked, Online and FPort.

    However, in QLogic's SANSurfer, I no longer see any of the devices connected to the HBA.

    Is there something up with the port configuration on the switch or the QLogic card? 

    I pretty much kick everything back to default (HBA's, switch) when i install this stuff.

    What am i missing?  Why does SANSurfer see everything when connected to the EMC DS-16B, but not the Sphereon ES-4700?

    Any help is appreciated.

    Thanks in advance


    PS. The firmware version is 08.00.0045, build 45.

    I have looked high and low for a more recent EOS firmware download and have found nothing.

    Anyone out there have a copy of EOS firmware that more recent?